Toolify Shipping Rate Manager

Unreliable & No Communication

Amazing how an app we rely on daily can go down without a single notification. No email, no alert, no status update - just silence.

This downtime caused us operational loss, and the worst part is the complete lack of communication. For a business tool, this level of irresponsibility is unacceptable.

I am writing regarding the [SR Trial 6 V1] profile we created in the Shopify Shipping and delivery settings.

We noticed that not all of our products are showing up within this file. Could you please clarify why some products might be missing or how we can ensure all items are correctly synced?

Very powerful app to control handling import of shipping prices from various pre-existing solutions or manually through a csv file. Lot's of fine tune control and little input required. We ran into some issues the night of release for our shop, and through the live chat we were able to quickly get the help we needed and get it all sorted. Turned out to be all user error. I was surprised how hard it was to find an app like this one, it worked better than I anticipated.