Recensioner (29)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 76 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 14 % av omdömena har 1 stjärnor
7 juli 2022

As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!

Dog Pawshop
USA
Mer än ett år användning av appen
TopDawg svarade 7 juli 2022

Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!

14 augusti 2023

⭐⭐⭐⭐⭐

TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.

IOAdventure
USA
Ungefär ett år användning av appen
TopDawg svarade 16 augusti 2023

Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!

23 augusti 2022

Lots of quality products. available The app is easy to use and easily integrates with Shopify. Great customer Service. they can do a bit better with pricing.

Dog Savant
USA
12 månader användning av appen
TopDawg svarade 30 augusti 2022

Hi Dog Savant, thank you for taking the time to leave us such a fantastic review! We are happy to hear that you are enjoying our Shopify App. We will be sharing your feedback with our team so they know to keep up the good work.

30 juli 2023

We are new to this so we've had a lot of questions. We have received great support from everyone we've talked to at TopDawg. We're very happy to work with such great team of people who want to help you.

Charlie's Lunch Box
USA
9 månader användning av appen
TopDawg svarade 1 augusti 2023

We are thrilled to hear that you were pleased with our customer support team. Thank you for the 5-star review, we really appreciate your feedback. We are always here to help if you need anything else.

29 mars 2023

Truly great customer service from a team that cares. Right there with you.

Pawesomeproducts.com
USA
9 månader användning av appen
TopDawg svarade 30 mars 2023

Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.

23 mars 2023

Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!

Puppy Community
USA
8 månader användning av appen
TopDawg svarade 23 mars 2023

Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.

28 augusti 2023

This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well.
This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!

Ms. Maggie May's Pet Emporium
USA
8 månader användning av appen
TopDawg svarade 22 september 2023

Hello Ms. Maggie May's Pet Emporium,

Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.

13 april 2023

I have been an online entrepreneur for nearly two decades and one of the keys to my success with multiple businesses, has been providing second-to-none customer service. I take GREAT pride in that, and in turn I can be very scrutinizing when it comes to the customer service provided by businesses/companies I work with. I can not make a SINGLE complaint about Top Dawg's outstanding customer service!! Excellent! Friendly, helpful, even willing to stay on the phone with me as I edited my website to make certain my issue was completely solved before ending the call. Follow-up email came promptly, just to check in with me and make sure everything was working smoothly and as expected. I could not be happier with the customer service provided by this group!

As for their dropshipping/product service----again, FIVE STARS!! I mentioned above that I've been an online retail merchant for roughly two decades now, so drop-shipping is certainly not new to me. That said, I've trialed several different dropship-suppliers over the last 5-10 years for a couple different areas of business, and I can tell you with no uncertainty that Top Dawg's pricing tiers are UNBEATABLE. I have used various dropship companies for everything from women's fashion to pet supplies and I spent a heck of a lot more to get a heck of a lot LESS..... with manual inventory management and customer service that was completely non-existent. With Top Dawg, you are absolutely 100% getting MORE BANG FOR YOUR BUCK, coming from someone very experienced in the topic.

If you are considering adding drop-shipping to your website or business, and are looking for an incredible supply catalog in multiple areas of retail that is affordable AND offers customer service that cannot be matched, then you should look no further. Top Dawg has got you covered!! Thank you Jason, Tara and everyone else on the team!

Triple C Equine Buyer Assistance & Supply
USA
7 månader användning av appen
TopDawg svarade 14 april 2023

Hello Triple C Equine Buyer Assistance & Supply,

Thank you so much for the 5-star review! Your feedback and kind words truly mean a lot. At TopDawg we always strive to provide our customers with the best customer service possible and we could not be more thrilled that you are enjoying using our app. We look forward to serving you again in the future and are always here to help you if you need anything.

28 februari 2023

I have only used this app for a couple of months and want to say it is fantastic. The products ship quickly and all the info is automatically sent over to Shopify. I sent an email asking for some help with pricing and received a very helpful call back within minutes.

Your Baby Buggy
USA
3 månader användning av appen
TopDawg svarade 28 februari 2023

Hello Baby Buggy, we are incredibly grateful that you took the time to leave us a 5-star review.  We take great pride in knowing our customers are happy with our service and customer support. We look forward to serving you again in the future. 

27 juni 2022

I absolutely LOVE this app. The process is so simple and easy to use and they have a wide range of products. Also, Jason is the nicest guy. So glad I chose this app to support my store!

Urban Luna
USA
3 månader användning av appen
TopDawg svarade 28 juni 2022

Thank you so much for your 5-star review! We appreciate your kind words and will be sharing your feedback with the team to let them know to keep up the amazing work.