整体评分
4.4
每个评分等级的数量
  • 76% 的评分是 5 星
  • 8% 的评分是 4 星
  • 0% 的评分是 3 星
  • 4% 的评分是 2 星
  • 12% 的评分是 1 星
2022年7月7日

As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!

Dog Pawshop
美国
1年多 人在使用应用
TopDawg已回复 2022年7月7日

Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!

2022年8月23日

Lots of quality products. available The app is easy to use and easily integrates with Shopify. Great customer Service. they can do a bit better with pricing.

Dog Savant
美国
12个月 人在使用应用
TopDawg已回复 2022年8月30日

Hi Dog Savant, thank you for taking the time to leave us such a fantastic review! We are happy to hear that you are enjoying our Shopify App. We will be sharing your feedback with our team so they know to keep up the good work.

2023年3月29日

Truly great customer service from a team that cares. Right there with you.

Pawesomeproducts.com
美国
9个月 人在使用应用
TopDawg已回复 2023年3月30日

Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.

2023年3月23日

Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!

Puppy Community
美国
8个月 人在使用应用
TopDawg已回复 2023年3月23日

Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.

2023年4月13日

I have been an online entrepreneur for nearly two decades and one of the keys to my success with multiple businesses, has been providing second-to-none customer service. I take GREAT pride in that, and in turn I can be very scrutinizing when it comes to the customer service provided by businesses/companies I work with. I can not make a SINGLE complaint about Top Dawg's outstanding customer service!! Excellent! Friendly, helpful, even willing to stay on the phone with me as I edited my website to make certain my issue was completely solved before ending the call. Follow-up email came promptly, just to check in with me and make sure everything was working smoothly and as expected. I could not be happier with the customer service provided by this group!

As for their dropshipping/product service----again, FIVE STARS!! I mentioned above that I've been an online retail merchant for roughly two decades now, so drop-shipping is certainly not new to me. That said, I've trialed several different dropship-suppliers over the last 5-10 years for a couple different areas of business, and I can tell you with no uncertainty that Top Dawg's pricing tiers are UNBEATABLE. I have used various dropship companies for everything from women's fashion to pet supplies and I spent a heck of a lot more to get a heck of a lot LESS..... with manual inventory management and customer service that was completely non-existent. With Top Dawg, you are absolutely 100% getting MORE BANG FOR YOUR BUCK, coming from someone very experienced in the topic.

If you are considering adding drop-shipping to your website or business, and are looking for an incredible supply catalog in multiple areas of retail that is affordable AND offers customer service that cannot be matched, then you should look no further. Top Dawg has got you covered!! Thank you Jason, Tara and everyone else on the team!

Triple C Equine Buyer Assistance & Supply
美国
7个月 人在使用应用
TopDawg已回复 2023年4月14日

Hello Triple C Equine Buyer Assistance & Supply,

Thank you so much for the 5-star review! Your feedback and kind words truly mean a lot. At TopDawg we always strive to provide our customers with the best customer service possible and we could not be more thrilled that you are enjoying using our app. We look forward to serving you again in the future and are always here to help you if you need anything.

2023年2月28日

I have only used this app for a couple of months and want to say it is fantastic. The products ship quickly and all the info is automatically sent over to Shopify. I sent an email asking for some help with pricing and received a very helpful call back within minutes.

Your Baby Buggy
美国
3个月 人在使用应用
TopDawg已回复 2023年2月28日

Hello Baby Buggy, we are incredibly grateful that you took the time to leave us a 5-star review.  We take great pride in knowing our customers are happy with our service and customer support. We look forward to serving you again in the future. 

2022年6月27日

I absolutely LOVE this app. The process is so simple and easy to use and they have a wide range of products. Also, Jason is the nicest guy. So glad I chose this app to support my store!

Urban Luna
美国
3个月 人在使用应用
TopDawg已回复 2022年6月28日

Thank you so much for your 5-star review! We appreciate your kind words and will be sharing your feedback with the team to let them know to keep up the amazing work.

2023年3月30日

Fantastic customer service! They are so helpful, also it really helps that they are located in the US especially when reaching out its great to be in the same timezone as them.

Fido and Bone
美国
2个月 人在使用应用
TopDawg已回复 2023年3月31日

Hello Fido and Bone, it was our pleasure assisting you. We greatly appreciate you taking the time to leave us this 5-star review. We are here to help you anytime!

2022年6月14日

I am very impressed with the support that I have been receiving from TopDawg. Their integrated platform is fairly intuitive and easy to use.

Your Best Friend Pet Boutique
美国
4天 人在使用应用
TopDawg已回复 2022年6月23日

Thank you so much for your 5-star review! We really appreciate you being a valued customer and look forward to our continued partnership.