整體評分
4.4
各級評分數量
  • 76% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2024年1月28日

Fast customer service!

Luxvetco
美國
使用應用程式 大約1年
TopDawg 已回覆 2024年1月30日

Hi Luxvetco,

Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.

2024年1月10日

I am so glad I am using TopDawg as a supplier. It has so many quality choices for my store and love the fact that everything is shipped from the USA, since that is the only country I am selling in right now. It is very streamlined and if I have any questions, customer service has been outstanding. There costs to me for products are great so I don't have to worry about pricing myself out of the market to make a profit. I would highly recommend using this app for your store!

Smart Dog Pet Supply
美國
使用應用程式 30天
TopDawg 已回覆 2024年1月12日

Hi Smart Dog Pet Supply,
For you to say that our “customer service has been outstanding” makes our day! We strive hard to provide a great dropshipping platform for our customers along with the support they deserve. Thank you for such a fantastic review and for choosing TopDawg as a product supplier for your store.

2023年11月29日

I must say how pleased I am with this app. I was looking for quality merchandise for my niche and after reviewing the products I knew I found a top-notch supplier in TopDawg. The customer support is one of the best I have dealt with, Paul was so kind and fully answered my questions. I recommend Topdawg to anyone who wants quality products and service. HOORA!!!

Little Jaspers
美國
使用應用程式 7個月
TopDawg 已回覆 2023年12月1日

Hello Little Jaspers,
First and foremost, we would like to thank you for your service. Our customer support representative Paul, let us know about your service to our great nation and it is deeply appreciated. Also, thank you very much for your review. Paul and the rest of the TopDawg team work very hard to provide the kind of service that our customers deserve… The Best Service Possible! Thank you for choosing TopDawg as your dropship product supplier.

2023年11月15日

GREAT CUTOMER SUPPORT!! Paul was GREAT and hopped on immediately to help solve my problems. I highly reccomend TopDawg for dropshipping. They are very quick, responsive, helpful, and easy to use. I will NEVER stop using them.

Olive Tactical
美國
使用應用程式 8個月
TopDawg 已回覆 2023年11月16日

Hello Olive Tactical,
Thank you so much for this review. We love it when our customers service efforts are appreciated, and we will continue to provide the best service possible as it is our number one priority. Thanks for choosing to work with TopDawg for your dropshipping needs.

2023年8月14日

⭐⭐⭐⭐⭐

TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.

IOAdventure
美國
使用應用程式 大約1年
TopDawg 已回覆 2023年8月16日

Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!

2022年7月12日

We started with Top Dawg pre-pandemic and are SO happy with their new platform - tons on new suppliers and products. The app is so easy to use and the integration with our Shopify stores works great. We just upgraded our plan with them to get more products and features to scale our business. Customer service is 5 star!

Fenix Prep
美國
使用應用程式 1年多
TopDawg 已回覆 2022年7月18日

Fenix Prep, we cannot thank you enough for the 5-star rating! We really appreciate you being a long-time customer and for sharing your feedback with us and the community.

2023年8月28日

This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well.
This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!

Ms. Maggie May's Pet Emporium
美國
使用應用程式 8個月
TopDawg 已回覆 2023年9月22日

Hello Ms. Maggie May's Pet Emporium,

Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.

2022年6月23日

Using the app for a fairly well trafficked and known brand to add additional items and so far functions well. Need to work on some of the processes and returns, but support is quick and helpful to solve and take feedback.

Mr. Peanut's Pet Carriers
美國
使用應用程式 1年多
TopDawg 已回覆 2022年6月23日

We would like to thank you for sharing your experience working with TopDawg! We greatly appreciate the feedback and will share this with our team so we can continue to improve our service.

編輯時間:2022年12月23日

I like TopDawg alot. Are they perfect? Probably not. Are they much better than other drop-shipping companies I've tried - YES! BY FAR. Of course they do have some issues here and there. Of course I wish their Suppliers would provide a more retail-ready catalog product decriptions along with UPC codes being transferred automatically into Google Fileds of Shopify. Yes, making the store retail-ready took some tedious manual labor. And of course I would love for their Suppliers to be more accurate in terms of inventory updates. With all that said - comparing to other companies I was working with - TopDawg Customer Service is SIX out of five stars. Their built-in shipping calcullator is great. Their invoicing/accounting system is very accurate. You can always call and the phone WILL be pciked up 10 times out of 10. Belive me, in my previous experience - this fact alone is a luxury in the dropshipping industry. You can shoot a quick email and it WILL be answered within a very reasonable time. The bottomline is - just like any and every business out there TopDawg might have a room for some improvement. And they are doing a good job improving. Overall I am very much pleased with their service.

For Pet With Love
美國
使用應用程式 1年多
TopDawg 已回覆 2022年12月27日

Hi For Pet With Love, thank you for reaching out and providing us with this valuable feedback! We always strive to provide our customers with excellent customer service, and we really can’t thank you enough for your kind words. We will share this review with the entire team, so they know to keep up the hard work.

2022年7月7日

As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!

Dog Pawshop
美國
使用應用程式 1年多
TopDawg 已回覆 2022年7月7日

Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!