Postcard Marketing ‑ Touchcard , 36 avis
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I love the idea of sending real mail to my customers. I've been using Touchcard for a few weeks and it has been super easy to integrate with my store. Customer support has also been excellent!
So far so good. Customer service has been great and extremely helpful. I will review again once I have more time with the app.
Love this app so far. Just sent out our first 50 or so pieces. Excited to see what type of ROI we get.
Very easy to use app. Thanks for the help from Jamie with constructing the postcard. Looks very promising. Looking forward to see the results.
First- be aware you will be billed monthly. This is a recurring charge which we didn’t know and frankly haven’t sent any cards yet. We had concerns about quality after receiving a sample. Giving an extra star since they did try to fix quality issues.
Thank you for the feedback. We're sorry to hear you had a negative experience and take your opinion very seriously.
Please accept our apologies for any miscommunication about how billing works. We've processed a full refund for your unused credits.
We also apologize for the oversized international stamp on the sample postcard. This was a unique combination of address typo and fulfilment issue that we've resolved with our printing partner.
Jamie has reached out via email to see if there's anything else we can do to make this better for you.
We appreciate the opportunity to make things right and look forward to earning back your business.
I just used Touchcard for a couple months during our pre-sale. We sent postcards to thank customers for pre-ordering and remind them of when their product would be sent.
Touchcard was super easy to set up and get rolling! Great prices and works seamlessly with Shopify. Many of our customers thanked us for the postcard, we love surprising and delighting our customers and Touchcard was an amazing way to do that!
So happy we found this wonderful app and will definitely continue to use!!
We always wanted to send postcards to customers but could not find any easy way to implement it. Touchcard completely automated the process and the best part is each post card has an individual code. We can can easily track customers that are buying for a second time. We are extremely happy with the returns we are getting with the post cards. It works great - Highly Recommended!
Great app. I wish they offered predesigned cards.
https://www.kinkytoy.store
Great app with great customer service.
I think that this app can help you separate your store from the others and stand out, by giving your customers more personal experience, and that is what people are buying today. Postcards are crisp and high resolution.
Customer service is always quick to respond and they were always able to help me out with any issues or questions I had.
Would recommend this app to anyone who takes their store seriously and is trying to stand out and give their customers best possible experience.
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