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This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.
I love the idea of sending real mail to my customers. I've been using Touchcard for a few weeks and it has been super easy to integrate with my store. Customer support has also been excellent!
So far so good. Customer service has been great and extremely helpful. I will review again once I have more time with the app.
I just used Touchcard for a couple months during our pre-sale. We sent postcards to thank customers for pre-ordering and remind them of when their product would be sent.
Touchcard was super easy to set up and get rolling! Great prices and works seamlessly with Shopify. Many of our customers thanked us for the postcard, we love surprising and delighting our customers and Touchcard was an amazing way to do that!
So happy we found this wonderful app and will definitely continue to use!!
Great app with great customer service.
I think that this app can help you separate your store from the others and stand out, by giving your customers more personal experience, and that is what people are buying today. Postcards are crisp and high resolution.
Customer service is always quick to respond and they were always able to help me out with any issues or questions I had.
Would recommend this app to anyone who takes their store seriously and is trying to stand out and give their customers best possible experience.
This app is great. Easy to use and the customer service is very reliable and efficient. Definitely helped me make my cards and makes me feel more productive as a business. A nice touch for my customers. Great way to launch my business!
Currently using Touchcard and it has been really great. We've generated thousands in revenue in a short time and are excited about this app. I like being able to send automated physical postcards to new customers and bringing them back for another sale in a short amount of time.
I'm excited to see how this app grows in the future and we can start testing different offers, graphics, segmentation.
Highly recommend this app if you want to stand out from your competition by showing up in your customers physical mailbox with a thank you note and potential discount after their purchase.
We've been looking for a service like this for quite some time. Very easy to integrate. The postcards look great. Eager to see how well our customers react to them. Thanks! - Kevin
Installed this app a few months ago and have received nothing but stellar support. The best customer service I've ever encountered among the Shopify apps - so much value for money! Dustin and his team have gone out of their way to help me with the postcard design and a pretty unusual request for customisation.
We're sending off over 700 cards this week and I'm very excited to see the returns. I'll be updating my review once I've heard my customer's feedback.
We're using Touchcard to replace our short-lived loyalty program. The postcards are a much more personal way to remind our customers that we're still here.
Thank you Touchcard for making this possible!
Generated over $10,000 in sales for us.
Touchcard is a great app and allows you to build a personal relationship with your customers while also increasing loyalty.
We spent a lot of time going back and fourth with the team and they were super responsive! Touchcard really wants you to have the best campaign possible.
Totally worth the $$$ and we'll be using them for the long run!!!