รีวิว (242)
จำกัดการแสดงผล
-
ตามคะแนน
Très bonne appli, simple et intuitive, aucun doute sur la qualité des (pas encore de retours dessus).
En espérant qu'ils grandissent vite tout en restant compétitif et en étant varié dans leurs choix produits (tendance, coupe, jean, pantalons, baskets etc...)
Le petit bémole est le suivi stocks pas automatisé et quelques petits détails mais je ne doute pas de leurs intentions quant à l'amélioration crescendo de leurs fonctionnalités et catalogue.
Bonjour !
Merci d'avoir pris le temps de laisser votre avis.
Le choix des produits va bientôt être plus vaste, toutefois il faut garder à l'esprit que nous tenons à avoir en stock permanent l'ensemble de nos produits (donc nous ne pouvons pas proposer tout la gamme des fournisseurs).
Concernant le suivi de stock, c'est un choix délibéré : l'ensemble de nos produits est en stock ici, donc disponible. Les ruptures sont extrêmement rares, aussi faire remonter le stock n'a pas de réel intérêt :-)
Merci pour vos encouragements, à bientôt.
super qualité,produits top,service de qualité,sérieux et professionnels,je recommande surtout si vous voulez une bonne image de marque
Love TPOP, works pretty well most of the time. The quality of the clothing is really great. My only gripe is sometimes the UI lets me down and hangs when I am creating products.
The customer service is great and to the point. The customer service is great and to the point. Great
Hello!
Thanks for your kind words and for taking the time to leave your feedback.
Have a great day.
Super application ! Si vous souhaitez débuter en POD c'est ce qu'il vous faut !
Équipe au top et très réactive, produits de superbes qualités et surtout envoyés depuis le Tarn en France donc super rapide. Bref, je recommande ;)
En voilà une chouette recommandation, merci pour cette super note.
Heureux de lire que nous partageons les mêmes valeurs, c'est toujours top de travailler dans ces conditions.
On vous souhaite une super journée !
T-Pop offers the best all around service of all print on demand platforms on shopify hands down. The ethical and sustainable approach sets them aside from the rest, something that all companies should definitely be striving towards. The products and prints are top quality, and service is great with quick turnaround times and fair shipping costs.
This is my first store on shopify so naturally I've had a few questions and some things I weren't sure about but the team is there to help you out.
Looking forward to our journey together.
Application géniale !! Service client au top !! Réactivité, sens du commerce, disponible et bienveillant !! Livraison rapide et conforme !! Non franchement T-POP est de loin la meilleure application que j'utilise en POD !! N'hésitez plus et foncez travailler avec eux !! Force à toute l'équipe !!
DON`T USE THIS APP! I repeat DON`T USE THIS APP! First of all, I like the products and the branding options. But the app makes it really hard to create products and sync it to shopify. Sometimes images of the product variants are missing. You will have to add it manually. Syncing problems occur on regular basis. You will loose a lot of time while creating products! After three month of hard work, I created 3.500 products with the buggy app. With unique descriptions and mockups. Then the next big problem. The orders from shopify don`t sync to the T-POP app. I´ve contacted the support. Got quick response from Christopher, who promised a solution. Nothing happened, over weeks. After some mails, no answer or stupid hold out mails. Contacted julien, one of the bosses. Pierre, another employee promised a solution. Again nothing happend. At least a month ago! No solution! Lost a lot of time because of this "company"!! One further information: Was able to place a manual order. The product arrived after at least 3 weeks. EU shipping! ⚠️T-POP, NEVER AGAIN ⚠️
Your review is not fair.
As you stated, you have over 3500 (!) products created with our app, which is not what we can call fair or classic use of our platform.
Those 3500+ products represent over 50,000 variants, which triggers a cap on Shopify's side (which would happen to any store reaching that number, regardless of the app/service) and this causes synchronization problems, there is an API rate limit to respect.
We always do our best, but again, managing this amount of product is a technical challenge for any platform.
You contacted us to explain your problem, and as you mention 3 people from our team tried to help you, and explained that we tried to find a workaround: we started to develop a solution just for your particular use case, but you continued to create products...
So, to sum up, you created lots and lots of products without even trying to test our products while we were trying to find a solution just for you, and you blame us for that.
You write "company" in a sarcastic tone, but what about a "company" that behaves in such a way after we tried to help it? Use caps lock text and warning signs?
We remind you that our application is completely free to use and we have given you as much time as necessary and tried to help you as best we could.
We have no problem recognizing our mistakes when we make them, we do not pretend to be perfect, but in this case such harshness in your words is absolutely not justified.
Produits au top, très bonne qualité de tissu/impression, support client très bon, aimable. Rien à redire.
Merci pour ce super avis. En ce qui concerne le service client, comment ne pas être aimable avec des utilisateurs comme vous ?
A bientôt !
Very disappointing start to our pod store with TPOP. We ordered samples to test the quality. The postal service informed us that due to an error on the shipping label they were returning to sender. TPOP are insisting that they have no responsibility (despite sending us a label with the address formatted wrong as proof they made no mistake). They are not even willing to wait for the return and see what the issue is. We are expected to just keep paying for postage with them making no changes or we lose a couple hundred euros of clothing. Apart from anything else this is illegal under EU law. There is no way I could work with a company with this attitude as a business partner.