Anmeldelser (2.900)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
19. juni 2024

It is a good application, it helps me a lot, keep it up

SteedSavvy
USA
Cirka 5 timer bruger appen
13. februar 2024

Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.

Foerge
USA
Cirka 2 måneder bruger appen
2. april 2024

Super application, merci

Nouveau Moulin
Frankrig
4 måneder bruger appen
5. juni 2024

Simple to use. Prompt reply to my query

Lomenchi
Australien
24 dage bruger appen
25. februar 2024

Amazing app really helpful. Every store needs this app

My Eternity
Canada
Cirka 2 måneder bruger appen
Redigeret 22. marts 2024

Awesome app! Definitely recommend!

Melizafashion
Holland (Nederlandene)
Cirka 2 måneder bruger appen
16. marts 2024

Excellent application, I highly recommend it

PrintPlace
Spanien
Cirka en måned bruger appen
30. maj 2024

Great app, my customers love it!

No Name Creatives
USA
3 dage bruger appen
25. februar 2024

The Track123 Order Tracking Upsell app was easy to set up and (so far) has been easy to use. I would definitely recommend the app!

Born Babe | Fashion Online For Women | Affordable Women's Clothing
USA
18 dage bruger appen
16. februar 2024

Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!

NextMamas
Pakistan
9 måneder bruger appen
Track123 svarede 18. februar 2024

Hi,

We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.

We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.

We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.

We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.

Thank you for your patience and understanding.

Best regards,
Track123