Track123 Order Tracking 3D

Track123 Order Tracking 3D

Anmeldelser (3.941)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
8. februar 2023

Fantastic app for order tracking. Great how it already creates a page for you so just need to add the link! Very easy to set up!

Satrilabs
Storbritannien
En dag bruger appen
20. februar 2023

Track123 is pretty good, I guess. If you're starting an e-commerce and really want to come across as professional, you might want to check it out. It's not perfect, but I think it could be helpful.

Fikri Oud
Indonesien
En dag bruger appen
7. februar 2023

I was looking for an app that will cover the tracking. Found this which is easy to use and integrate.

Ape's Hut
Rumænien
En dag bruger appen
7. februar 2023

Gostei imenso da aplicação, ajuda em muita coisa, facilita bastante e é bastante útil. Recomendo muito.

DecorHunt
Portugal
En dag bruger appen
27. februar 2023

Helped to resolve my enquires within minutes. Responsive support and options ideal for dropshipping. Thank you.

Rokketir
Australien
En dag bruger appen
15. marts 2022

Really powerful and helpful for us! Help our customers to track their order and their did well. Recommend!

Zamat
SAR Hongkong
En dag bruger appen
15. maj 2023

Best Tracking App for Starters, a simple and easy way for you and your customers to keep track of all orders at the start of your business!

Aroxier
Italien
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28. juni 2022

I used this app and it fits my needs perfectly. It would be more perfect if I could modify the style.

Sanyipace
USA
En dag bruger appen
18. oktober 2023

I love this app, very useful for my customers who want to track their orders.

RELEASED CLO
USA
En dag bruger appen
Redigeret 21. juni 2023

UPDATE:
The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved!

INITIAL REVIEW:
I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website.

Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.

Bull Terrier World
USA
En dag bruger appen
Track123 svarede 21. juni 2023

Hi,

We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly.

Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation.

I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution?

Looking forward to your reply.

Best regards,
Alex