Track123 Order Tracking , 2.173 Rezensionen

Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
19. November 2023

I have been using the Track123 app for a few weeks now, and I must say that it has exceeded my expectations in terms of features, performance, and user-friendliness. The setup process was straightforward, and I was able to get it up and running in no time. The app provides top-notch order tracking solutions, and I highly recommend it to other merchants.

The app’s customizable tracking page allows for brand consistency, while the detailed analytics provide insights into customer behavior and revenue. The app seamlessly integrates with multiple shipping carriers, and the real-time updates keep customers informed about their order status. The app’s responsive customer support is also noteworthy.

Overall, I am very satisfied with the Track123 app and would highly recommend it to other Shopify merchants.

Etwa ein monat mit der App
7. November 2023

I've been using Track123 Order Tracker for a while now, and it has truly transformed the way I manage shipments and interact with my customers on my Shopify store. This app is a game-changer, and I can't recommend it enough.

Effortless Tracking Pages: Creating tracking pages has never been easier. The app simplifies the process and makes it a breeze to set up tracking pages for my customers. It's a significant value addition for any e-commerce business.

Carrier Performance Analytics: The shipment analytics dashboard is a lifesaver. It allows me to stay on top of carrier performance, helping me make informed decisions about which carriers to work with. It's all about delivering the best service to my customers.

Customer Communication: Shipment notifications have become a vital part of our customer experience. Track123 helps me reduce customer anxiety and build anticipation by keeping customers informed at every step of their order's journey. Happy customers are repeat customers!

Boosting Revenue: The product recommendations feature is fantastic for driving additional revenue. Cross-selling is a breeze, and it has significantly increased our sales. It's like having a salesperson working around the clock.

Dropshipping Mode: The ability to hide the Chinese origin of products is a thoughtful addition. It provides flexibility for my business while ensuring transparency with customers.

Extensive Courier Support: With support for over 1,200 couriers and counting, I've never had to worry about compatibility. No matter which carrier I choose, Track123 can handle it.

In summary, Track123 Order Tracker is a must-have for any Shopify store owner looking to improve their shipment tracking, customer communication, and ultimately, their bottom line. It's user-friendly, feature-rich, and backed by great customer support. Give it a try, and you won't be disappointed!

NexxGen Technologies
16 tage mit der App
26. September 2023

Hey there fellow Shopify seller! I wanted to share my experience with Track123 – it's been a real game-changer for my store. If you're looking to step up your customer service game, this app is a lifesaver.

First off, it's super user-friendly. Your customers won't have any trouble navigating it, and that's a big plus for keeping them happy.

But here's the real magic: real-time notifications. They've cut down on customer questions and support requests for me big time. Plus, the app gives accurate delivery estimates, so customers know when to expect their orders.

Security is a big deal, and Track123 takes it seriously. Your customers' info is safe and sound.

So, if you want to boost customer satisfaction and keep them coming back, give Track123 a shot. It's been a winner for me!

Etwa ein monat mit der App
31. Oktober 2023

It takes a little while to give the actual location on an order but then it looks good, the app is free, which is great.

Etwa 2 monate mit der App
24. September 2023

I used to like this app, but will not be able to pay the fee it is charging (Not the reason for my poor review). Anyway, this app (the free version at least) does not work anymore as expected. Order statuses that had been setup by me prior to becoming a paid app, have now become frozen and I cannot even delete them (it tells me it is a paid feature. Okay, so let me delete them now!). The shipment notifications can go out natively from Shopify itself. This app makes the notifications prettier and provides an extra layer of user friendly tracking page onsite. But now, in the free version it refuses to send out an "In Transit" notification to customer. This is VERY unhelpful. Instead, it sends out the Out for Delivery and Delivered notifications only. which means, two notifications usually on the same day!

Godbole Gear
10 monate mit der App
Track123 hat geantwortet 28. September 2023


Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our app, and we appreciate the opportunity to address your concerns.

Regarding the issue with custom order statuses, we understand that this feature is currently available on our Growth plan. However, we'd like to offer you a 7-day free trial so that you can remove the previously customized statuses and explore other growth features during this trial period.

In terms of email notifications, we'd like to clarify that your customers can receive shipping confirmation, out for delivery, and delivered emails. Once an order is shipped, your customer can track the status by clicking on the tracking link provided in the email anytime.

Regarding you last concerns, the timing of out for delivery and delivered notifications being sent is determined by the efficiency of the carrier. In cases where the carrier operates swiftly, customers may receive the delivered notification shortly after the out for delivery notification.( the package may have been left at the door of delivery address)

We hope this clarifies the situation, and we would love to assist you further in making your experience with our app better. Please feel free to reach out if you have any additional questions or concerns.

Best regards,
Alex from Track123

10. November 2023

Tracking123 is a fantastic app! I highly recommend it to anyone in need of a reliable and efficient tracking solution. Well done to the team behind Tracking123 for creating such a fantastic app!

Flippin´ Shop
5 monate mit der App
12. September 2023

Track 123 stands out as a straightforward and effective order tracking application, offering a user-friendly platform to monitor your online purchases. With its sleek and intuitive design, users can effortlessly input their orders by either entering the tracking number or scanning the barcode. The app then seamlessly keeps you informed of your package's status as it progresses through the shipping process. What sets Track 123 apart is its handy push notification feature, ensuring you're promptly notified of any delivery updates. Although there are alternative order tracking apps available, Track 123 excels in its simplicity and efficient.

Naughty Squad
Vereinigtes Königreich
29 tage mit der App
20. Oktober 2023

The app is free which is great. It works too so cannot fault it. Not had any problems as of yet. Easy for customers to access also. Thank you.

Vereinigtes Königreich
28 tage mit der App
12. September 2023

I can't express how thrilled I am with the Track123 Order Taking Upsell app integrated into our online store. It has truly transformed the order tracking experience for our customers and added immense value to our business. Here's why I believe it deserves a full 5-star rating: user-friendly interface, real-time tracking, customisation options, mobile-friendly, customer support, reduced customer inquiries, and reliability.

Click to Pay
Etwa ein monat mit der App
15. August 2023

I had an amazing experience with the Track123 app and its team! When I reached out to them to remove the branding from the app, they responded promptly and assured me that they would take care of it ASAP.

Overall, Track123 has proven to be a reliable and user-friendly order tracking app with outstanding customer support. If you're looking for a hassle-free solution to manage your order tracking, I highly recommend giving Track123 a try. Kudos to the team for a job well done!

Thank you, Track123, for making my order tracking process smoother and for your excellent service! Keep up the fantastic work!

Celestial Jewels
4 monate mit der App