Track123 Seguimiento de pedido

Track123 Seguimiento de pedido

Reseñas (3.903)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
25 de mayo de 2023

this is the best tracking app to use at shopify. we are very happy to use it and we advice everyone to use this app !

EAnimerch
Alemania
9 días usando la aplicación
4 de junio de 2023

I have been using it and I totally recommend it to everyone who wants a professional App with a free plan

Selfly
Suiza
8 meses usando la aplicación
10 de junio de 2023

Best tracking app out there compared to other tracking apps. This tracking app is easy to use and looks professional on your website

Altrality Inlet
Estados Unidos
9 días usando la aplicación
11 de agosto de 2022

Easy to navigate, and simple to set up, it works well with my online store. Easy to sync customer orders

SiliBubs
Australia
9 días usando la aplicación
8 de septiembre de 2023

Awesome app, great customer service! What's more can I ask?

etronify
Singapur
9 días usando la aplicación
24 de septiembre de 2023

I used to like this app, but will not be able to pay the fee it is charging (Not the reason for my poor review). Anyway, this app (the free version at least) does not work anymore as expected. Order statuses that had been setup by me prior to becoming a paid app, have now become frozen and I cannot even delete them (it tells me it is a paid feature. Okay, so let me delete them now!). The shipment notifications can go out natively from Shopify itself. This app makes the notifications prettier and provides an extra layer of user friendly tracking page onsite. But now, in the free version it refuses to send out an "In Transit" notification to customer. This is VERY unhelpful. Instead, it sends out the Out for Delivery and Delivered notifications only. which means, two notifications usually on the same day!

Godbole Gear
India
10 meses usando la aplicación
Track123 respondió 28 de septiembre de 2023

Hi,

Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our app, and we appreciate the opportunity to address your concerns.

Regarding the issue with custom order statuses, we understand that this feature is currently available on our Growth plan. However, we'd like to offer you a 7-day free trial so that you can remove the previously customized statuses and explore other growth features during this trial period.

In terms of email notifications, we'd like to clarify that your customers can receive shipping confirmation, out for delivery, and delivered emails. Once an order is shipped, your customer can track the status by clicking on the tracking link provided in the email anytime.

Regarding you last concerns, the timing of out for delivery and delivered notifications being sent is determined by the efficiency of the carrier. In cases where the carrier operates swiftly, customers may receive the delivered notification shortly after the out for delivery notification.( the package may have been left at the door of delivery address)

We hope this clarifies the situation, and we would love to assist you further in making your experience with our app better. Please feel free to reach out if you have any additional questions or concerns.

Best regards,
Alex from Track123

6 de abril de 2023

Amazing, easy to use! Essential for every shopify store owner!!!
Being able for you customers to track their orders is awesome.

IcyCap
Hungría
9 días usando la aplicación
14 de agosto de 2023

An essential app for all Shopify stores. Adds significant value to customers, while allowing you to ensure that only tracking information that one wants to allow is displayed. Moreover, fast and reliable support from the Track123 team.

UPURI
Alemania
9 días usando la aplicación
13 de febrero de 2023

Good services, it works great. Simple yet practical for customers. Very convenient for efficient order tracking.

IH LAB
Francia
8 meses usando la aplicación
19 de julio de 2023

I've had the pleasure of using the Track123 Shopify tracking app, and let me tell you, it's an absolute game-changer! This app has revolutionized the way I track and manage my orders, making my business operations smoother and more efficient than ever before.

PC Paradise
Estados Unidos
9 días usando la aplicación