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Track123 is a easy way to add order tracking to your shopify store; It's simple and easy to set-up.
must have app
Amazing app that does what it promises. Unavoidable and 100% Necessary for business actually.
App increíble y perfecta para informar al cliente de su pedido.
Great!
It is a good application, it helps me a lot, keep it up
Amazing App. Highly customizable and syncs right in with your existing theme. Must try!
So I stumbled onto this app by accident and let me just say it is AMAZING! I always see people using tracking pages but I never knew how even after countless hours of research. But thanks to Track123, I easily added a branded tracking page to my store in less than 5 minutes!! Your store need this!
They are actually awesome! And the support team is amazing!
For the past two weeks, I've encountered persistent issues with this application. Initially, the analytics dashboard malfunctioned, incorrectly showing orders as pending. After resolving this, the app inaccurately indicated that orders had been stagnant for two weeks, leading to customer confusion. However, upon verification through reliable tracking apps like 17track, it's evident that the orders are in fact in transit or being delivered. This application often seems to cause more confusion than clarity. Customer support does not care, have contacted them multiple times.
Hi,
We want to express our sincere apologies for the persistent issues you encountered with the Track123 app recently. Your feedback is crucial to us, and we appreciate you taking the time to share your concerns.
We understand the frustration caused by the malfunctioning analytics dashboard and inaccuracies in tracking information. We want to assure you that our team has worked diligently to address these issues, and I'm pleased to inform you that all orders within your store have been updated with accurate tracking details.
In addition to resolving the immediate issues, we have implemented measures to enhance the reliability and performance of our app. We are committed to providing a seamless and efficient tracking experience for all our users.
Once again, we apologize for any inconvenience caused, and we thank you for your patience and understanding. If you have any further questions or need assistance, please feel free to reach out to us.
Thank you for choosing Track123.
Best regards,
Track123