Avis (4 375)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
29 novembre 2024

A tracking application that does not update its status regularly. = SUCK TRACKING APP

From support they indicate that it is every 3 hours and that if there is a bad connection it may be more.

WHERE HAS THIS BEEN SEEN?

I have an expedition with 15 hours without updating the status, when the order was already in delivery and delivered and they had not even stated that it was in transit!

I don't ...

ALANETA
Espagne
6 mois d’utilisation de l’application
Track123 a répondu 18 décembre 2024

Hi,

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced with our tracking service. We understand how frustrating it can ...

26 février 2025

As soon as you install and request them to remove their company text in the app page, they request you to leave feedback (yes even for the paid option). This is not ethical and probably the reason for so many feedback ratings they display.

Goldia.com
États-Unis
39 minutes d’utilisation de l’application
Track123 a répondu 3 mars 2025

Dear merchant,

Thank you for sharing your thoughts. We sincerely appreciate your feedback and want to clarify that leaving a review is completely optional. Our intention is ...

23 août 2024

This app is ridiculously expensive. I've had to upgrade my package four times already, and I'm currently paying $69. It seems like it will keep increasing. They even disable tracking without any notification until you go into the app. I'm super dissatisfied.

Magicwipe
Autriche
4 mois d’utilisation de l’application
Track123 a répondu 30 août 2024

Hello there,

Thank you for sharing your feedback with us. I sincerely apologize for any frustration you’ve experienced with our pricing structure. Our billing is based on the ...

6 septembre 2024

It's blue chips all the way! I love it

Skoll
Égypte
Environ un mois d’utilisation de l’application
Modifié le 28 mai 2024

i like it but it's very expensive

SoothingSkin
Pays-Bas
7 mois d’utilisation de l’application
13 février 2024

Not functional. I have been using the app for a long time now. It regularly stops syncing statuses, requiring an email in to support to fix it. No way to do this on our own, and absolutely no indication of if/when the app will start working. Having to double check all tracking information and cross reference, order-by-order completely negates the point of paying for a automated service to perform ...

GotItHere.com
États-Unis
Environ un an d’utilisation de l’application
Track123 a répondu 20 février 2024

Hi,

We want to extend our sincere apologies for the inconvenience and frustration caused by the recent issues you encountered while using the Track123 app. Your feedback is ...

24 septembre 2023

I used to like this app, but will not be able to pay the fee it is charging (Not the reason for my poor review). Anyway, this app (the free version at least) does not work anymore as expected. Order statuses that had been setup by me prior to becoming a paid app, have now become frozen and I cannot even delete them (it tells me it is a paid feature. Okay, so let me delete them now!). The shipment ...

Godbole Gear
Inde
10 mois d’utilisation de l’application
Track123 a répondu 28 septembre 2023

Hi,

Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our app, and we appreciate the opportunity to address your ...

16 février 2024

Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!

NextMamas
Pakistan
9 mois d’utilisation de l’application
Track123 a répondu 18 février 2024

Hi,

We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is ...

14 juin 2023

Absolutely love the app but the new pricing plan is designed to take as much money as possible from the business owner. They're starting to charge per order. I mean come on, you don't own equity in this business Track123 therefore you do not deserve to be paid from each order.

Eureka Supply
États-Unis
9 mois d’utilisation de l’application
18 février 2024

For the past two weeks, I've encountered persistent issues with this application. Initially, the analytics dashboard malfunctioned, incorrectly showing orders as pending. After resolving this, the app inaccurately indicated that orders had been stagnant for two weeks, leading to customer confusion. However, upon verification through reliable tracking apps like 17track, it's evident that the ...

Blunttique™
Suisse
5 mois d’utilisation de l’application
Track123 a répondu 20 février 2024

Hi,

We want to express our sincere apologies for the persistent issues you encountered with the Track123 app recently. Your feedback is crucial to us, and we appreciate you ...