Track123 Order Tracking Upsell , 2.518 avaliações
I've used Track123 on two of my Shopify stores in the last few years. I started with the free one on my main store then upgraded. Honestly, the free version is MORE than enough for those of you just starting out, and the paid version (which is cheap) is 100% worth it. Support is quite responsive and polite. The app functionality & customization itself is very user friendly & well thought out.
Track123 Order Tracking Upsell is a user-friendly and efficient app that provides customers with real-time tracking information for their orders. With its sleek design and easy navigation, customers can easily keep track of their packages and feel confident in their purchase. This app is a valuable tool for any business looking to enhance the customer experience and build trust with their audience. With Track123 Order Tracking Upsell, customers can rest assured that their orders are in safe hands.
Would highly recommend adding Track123 to your store. Ease of use and precision tracking in one place. I couldn't ask for more from a tracking app, it does exactly what you want even on the free version of the app.
My customers can now easily find and track orders, saving me tons of customer support time and making for happy users!
I like the app, but the customer service and app could use some work. On the main page, it says that you can remove the Track123 branding if you ask how to do it, but when I asked customer service about it, all they wanted was a review and then told me something like "learn the app better". I was a little annoyed, so I clicked on the app to look into it and found that there are more pages available to view under the button to open the app. I figured it out myself, no thanks to that representative. That was frustrating and unexpected. Why would you guys do that? (Mind-boggling!)
Perfect app for your store as order tracking system. using this app since 1 year. they have almost all carriers.
Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.
I really like this app together with its customer support who are quick and helpful. Really took a weight of my shoulder with its easy-to-use interface and design. 5/5 stars.
Track123 looks awesome on our new website and it helps our customers a lot.
This is the perfect app for your store to let your customers keep track of their purchases. I would recommend it.