评论 (2,900)

整体评分
4.9
每个评分等级的数量
  • 94% 的评分是 5 星
  • 5% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年6月19日

It is a good application, it helps me a lot, keep it up

SteedSavvy
美国
大约5小时 人在使用应用
2024年2月13日

Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.

Foerge
美国
大约2个月 人在使用应用
2024年4月2日

Super application, merci

Nouveau Moulin
法国
4个月 人在使用应用
2024年6月5日

Simple to use. Prompt reply to my query

Lomenchi
澳大利亚
24天 人在使用应用
2024年2月25日

Amazing app really helpful. Every store needs this app

My Eternity
加拿大
大约2个月 人在使用应用
编辑时间:2024年3月22日

Awesome app! Definitely recommend!

Melizafashion
荷兰
大约2个月 人在使用应用
2024年3月16日

Excellent application, I highly recommend it

PrintPlace
西班牙
大约1个月 人在使用应用
2024年5月30日

Great app, my customers love it!

No Name Creatives
美国
3天 人在使用应用
2024年2月25日

The Track123 Order Tracking Upsell app was easy to set up and (so far) has been easy to use. I would definitely recommend the app!

Born Babe | Fashion Online For Women | Affordable Women's Clothing
美国
18天 人在使用应用
2024年2月16日

Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!

NextMamas
巴基斯坦
9个月 人在使用应用
Track123已回复 2024年2月18日

Hi,

We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.

We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.

We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.

We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.

Thank you for your patience and understanding.

Best regards,
Track123