Track123 Order Tracking , 2,671 条评论
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Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!
Hi,
We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.
We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.
We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.
We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.
Thank you for your patience and understanding.
Best regards,
Track123
Track123 is a easy way to add order tracking to your shopify store; It's simple and easy to set-up.
For that it offers a free version, it's a really good app to use one every store
it has helped me a lot when creating my website, customer service is top-notch, the application is quite straightforward, and the pricing plans are very affordable. I highly recommend this application.
The best service I have ever had.
They helps you in any issue
very happy to have installed this app
Such a great app to use. I have it on my website and was easy to install. Very happy and would recommend.
Waiting on the branding to get removed but good customer service and response time.
Works perfecly fine for me, good app!
I recently started using Track123, and it has completely revolutionized the way I manage and track my shipments. This app is a game-changer for anyone dealing with logistics and shipping.
Track123 makes tracking orders extremely easy for customers and sellers. Extremely friendly support team, very valuable platform, and simple and accurate tracking information. 10/10, would absolutely recommend!