評價 (2,900)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年6月19日

It is a good application, it helps me a lot, keep it up

SteedSavvy
美國
使用應用程式 大約5小時
2024年2月13日

Overall its great app, but, it needs a lot of updates. Automatic system of tracking the orders isn't so accurate. I need to check every single order manually and update the courier tracking number that sometimes can be changed in the courier system even after order was sent. Some orders aren't syncing and still show In transit or Tracking added status even though they are delivered. Missing couriers in app list, for example FastHorse for Australia. Customer support isn't the most polite, they respond late and sometimes doesn't respond at all. For the last 3 messages I sent few weeks ago they didn't respond. Don't think they care so much about serving you as a business.

Foerge
美國
使用應用程式 大約2個月
2024年4月2日

Super application, merci

Nouveau Moulin
法國
使用應用程式 4個月
2024年6月5日

Simple to use. Prompt reply to my query

Lomenchi
澳洲
使用應用程式 24天
2024年2月25日

Amazing app really helpful. Every store needs this app

My Eternity
加拿大
使用應用程式 大約2個月
編輯時間:2024年3月22日

Awesome app! Definitely recommend!

Melizafashion
荷蘭
使用應用程式 大約2個月
2024年3月16日

Excellent application, I highly recommend it

PrintPlace
西班牙
使用應用程式 大約1個月
2024年5月30日

Great app, my customers love it!

No Name Creatives
美國
使用應用程式 3天
2024年2月25日

The Track123 Order Tracking Upsell app was easy to set up and (so far) has been easy to use. I would definitely recommend the app!

Born Babe | Fashion Online For Women | Affordable Women's Clothing
美國
使用應用程式 18天
2024年2月16日

Bad support, they take ages to respond back, they used to be good now they have become very bad! Lots of issues with their tracking ! Couriers are integrated but not retrieving correct delivery statuses!

NextMamas
巴基斯坦
使用應用程式 9個月
Track123 已回覆 2024年2月18日

Hi,

We deeply regret the negative experience you had with our customer support and the tracking issues you encountered while using the Track123 app. Your feedback is extremely important to us, and we sincerely apologize for any inconvenience caused.

We understand the importance of a functional tracking service, and We want to assure you that our team has diligently worked to resolve these issues, and I'm pleased to inform you that the problem has been fixed. All orders within your store have been updated to reflect accurate tracking information.

We have also conducted additional training for our support team to ensure that they can address customer inquiries and concerns in a timely and efficient manner.

We value your continued support and thank you for bringing these matters to our attention. If you have any further questions or require assistance, please don't hesitate to contact us.

Thank you for your patience and understanding.

Best regards,
Track123