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This app is easy to use for your shopify experience, i just started with the app and im real happy with it
UPDATE:
The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved!
INITIAL REVIEW:
I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website.
Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.
Hi,
We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly.
Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation.
I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution?
Looking forward to your reply.
Best regards,
Alex
I absolutely love the app in Shopify! It has made order tracking a breeze for me and my customers. The interface is so user-friendly, making it easy to keep track of shipments. Integrating it with my Shopify store was seamless, with no complicated setup. The ability to customize the tracking page to match my brand is a fantastic feature. I appreciate that it supports multiple carriers, ensuring compatibility with various shipping services. The automated notifications keep my customers updated, reducing inquiries. The insights and analytics provided help me optimize my operations. Overall, the app is a reliable and essential tool that enhances the customer experience.
Good overview, making my job simple. It would be way more difficult if I didn't use your App. Thanks.
Just got the hang of it day 1 and it proved to me why it's of the best tracking app's, the customer support is a another +
Track123 is just a great interface for customers and tends to provide the most up to date and lengthy tracking history for a shipment. Now I have it on two stores.
One of the best tracking apps by far. Setup is almost too easy and support are super friendly if you ever need to contact them.
Greatest experience !!!!11111111111111111111111111111111111111111111111111111111111111111111111111111111
So useful. Must-have for every online shop. First and foremost, the interface is intuitive and well-designed. Navigating through the platform is a breeze, even for those with limited technical expertise. The clean layout ensures that all the necessary information is readily available.
Hi,
I think this is amazing app, giving us possibility to create bussines more easily by the overtaking some steps that will be very dificult to do without you!