Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time order tracking and auto-updating delivery status. It's praised for its seamless integration with various shipping carriers, user-friendly interface, and robust analytics dashboard. Merchants value the upsell capabilities, customizable tracking page, and product recommendations for boosting revenue and enhancing customer experience. The responsive customer support and a free version for beginners are also well-received. For dropshipping businesses, the ability to hide the origin of products is a notable feature.

March 18, 2024

Great app with amazing support, even on the free plan. Alex helped me to solve my issue quickly. Thank you!

The Best Dachshund Gifts
United States
About 2 months using the app
February 9, 2024

I've used Track123 on two of my Shopify stores in the last few years. I started with the free one on my main store then upgraded. Honestly, the free version is MORE than enough for those of you just starting out, and the paid version (which is cheap) is 100% worth it. Support is quite responsive and polite. The app functionality & customization itself is very user friendly & well thought out.

Aphiri
Canada
10 days using the app
March 21, 2024

This app integrates very well into my theme, and I really enjoy how simple it is to track your order. I also like that it shows the map as the order gets closer to delivery.

Men's Wellness Matters
United States
12 days using the app
April 8, 2024

Fully recommended, The user interface provides you with great convenience in terms of ease of use and tracking your orders.

Lavishix
Türkiye
2 months using the app
April 11, 2024

Great app, and really easy to use! I like the fact that you can customize the CSS to make it personalised to your store, and they have a great range of different options for dropshippers to blacklist keywords and couriers. Support staff are friendly and helpful!

GloSkin
Australia
12 days using the app
April 15, 2024

A must have for your online store, recommend.

Hesties
Latvia
4 months using the app
March 6, 2024

works fine, No Problem, easy to start with!

Einluft
Switzerland
6 months using the app
Edited April 7, 2024

Updated Review
The problem is fixed and everything working now. Sadly I caught the support during holidays. There was a longer time to answer but all is good now.

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I've tried to contact multiple time the support and they don't answer. There's no way to get in touch with them. I needed assistance with PayPal sync issues. I'm wondering what is happening.

GothRider Brand
Canada
5 days using the app
April 7, 2024

I'm on the free plan, and so far I'm very happy with its intuitive interface and ease of use. Integrates great with any page and easy to customize to the feel of your website. Recommend!

RullaRent.se
Sweden
3 days using the app
February 21, 2024

I like this app a lot. It is easy to use and customer service is very helpful, a must have for me and I am glad I found this app. I highly recommend this.

amarebellus
Norway
About 1 month using the app