Track123 Order Tracking
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Lanceret
12. januar 2022 · Ændringslog
Sprog
Engelsk, Kinesisk (forenklet), Kinesisk (traditionelt), Fransk, Tysk, Italiensk, og Spansk
Denne app er ikke oversat til Dansk
Kategorier
Sporing af kundeordrer , Rapporter om ordrer og leveringFungerer sammen med
Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, InstagramGet ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.
Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin with Dropshipping mode, no more WISMO tickets. Support 1700+ couriers and counting.
- Order lookup with branded tracking page, auto-emails triggered by order status.
- Provide dropshipping mode, hide specific keywords/carriers in tracking details.
- Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
- Boost sales with personalized product recommendations while track your orders.
- Powerful analytics to get insights in track and trace performance.
Indeholder tekst, der ikke er oversat
Priser
STARTER
Gratis
- 100 orders/month
- Multiple tracking page template
- Real-time tracking
- Basic analytics
- Dropshipping mode
- Access to 1700+ carriers
GROWTH
$9 om måneden
eller $84 om året, og spar 22 %
$0.05 per extra order above 300
- 300 orders/month
- Custom order status
- Transit time reports
- Export tracking data
- Instagram integration
- PayPal & Stripe integration
7-dages gratis prøveperiode
ADVANCED
$49 om måneden
eller $468 om året, og spar 20 %
$0.05 per extra order above 2000
- 2000 orders/month
- All Growth features
- Checkpoint translation
- Estimated Delivery Date
- Klaviyo, Omnisend integration
- Remove Track123 Branding
7-dages gratis prøveperiode
ENTERPRISE
$399 om måneden
eller $3,828 om året, og spar 20 %
$0.05 per extra order above 30000
- 30,000 orders/month
- All Advanced features
- Dedicated CS manager
- Custom carrier/platform integration
7-dages gratis prøveperiode
STARTER
Gratis
- 100 orders/month
- Multiple tracking page template
- Real-time tracking
- Basic analytics
- Dropshipping mode
- Access to 1700+ carriers
GROWTH
$9 om måneden
eller $84 om året, og spar 22 %
$0.05 per extra order above 300
- 300 orders/month
- Custom order status
- Transit time reports
- Export tracking data
- Instagram integration
- PayPal & Stripe integration
7-dages gratis prøveperiode
ADVANCED
$49 om måneden
eller $468 om året, og spar 20 %
$0.05 per extra order above 2000
- 2000 orders/month
- All Growth features
- Checkpoint translation
- Estimated Delivery Date
- Klaviyo, Omnisend integration
- Remove Track123 Branding
7-dages gratis prøveperiode
ENTERPRISE
$399 om måneden
eller $3,828 om året, og spar 20 %
$0.05 per extra order above 30000
- 30,000 orders/month
- All Advanced features
- Dedicated CS manager
- Custom carrier/platform integration
7-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
2.702 anmeldelser
This app has been super helpful, and solves my tracking problem's perfectly! Not only does it easily integrates with shopify to provide a well rounded and seamless customer experience, but also has superbly helpful tech support that provides valuable insight into effective problem solving.
100% would recommend!!!
Great App and team at hand. Customer can track their order from your website without being transferred to a delivery service website, plus many more great features. Would highly recommend.
Paypal integration doesn't work, and support is SUPER slow =/
UPDATE: Support has reached out and resolved the issue, also indicating that there will be an improvement in response time. Therefore, I can recommend the platform; I believe it's the best cost-effective option at the moment, especially for those who require integration with PayPal.
Hello there,
I'm truly sorry to hear you've had such a bad experience with us! It was definitely never our intention to take a long time to get back to you - we've just been dealing with a huge ticket surge, so our limited coverage impacted our reply time.
We apologize for this and we have sent you email on how we solved this problem.
I hope we have a chance to change your mind and provide better service on our end.
I wish you all the best in the meantime!
Best regards,
Track123
The app is excellent, makes the entire shopping experience of my website look clean and professional. Highly recommended.
UPDATE: After the engineers looked at the issue with priority now sync’ing is back up (with a couple pf exceptions but nowhere near what was a couple of days ago). In the meantime, I had an issue which Alex was also able fo provide a solution too. I really appreciate the effort the tram went to be able to address my issues.
I started using the free version of the app and kept it installed for when I needed to go on a paid version and start real tracking and auto update of order delivery status. We made a decision to go on the paid plan this year and paid for 12 months in advance to use the app to provide automatic delivery status updates in Shopify which then is used to send customers review requests via Judge.me and before 1 January the integration with Australia post and Judge.me was seamless. Only this week I noted the delivery status for some of our orders made after 1 January (significantly after upgrading to the paid plan) had not been automatically updated in Shopify, hence the integration with Judge.me was not working as intended. I quickly got in touch with Alex from Track123 and they were able to identify the issue being Aus post upgrade in their API which was not picked up by Track123. I was told that this will not be fixed within a month and I was also recommended to update the status manually! Track123 cannot expect that merchants with hundreds of orders which have been previously automatically updated, will go and manually change status of delivery one by one! This is service for which we already paid for and now are not able to receive. I have asked for a refund of our annual part of the fee during the time the service will not be available, I haven't received a response yet. When you provide a service, you should have the means to identify and properly manage changes, such as upgrades in APIs. This is what customers are paying for! Extremely disappointed and yet to receive a proper answer with timelines for this issue to be fixed and refund for the time the service will not be available.
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Se andre data
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Om denne app
Lanceret
12. januar 2022 · Ændringslog
Sprog
Engelsk, Kinesisk (forenklet), Kinesisk (traditionelt), Fransk, Tysk, Italiensk, og Spansk
Denne app er ikke oversat til Dansk
Kategorier
Sporing af kundeordrer , Rapporter om ordrer og leveringFungerer sammen med
Shopify Flow, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, InstagramUdviklet af Track123
Om Track123
4,9 i gennemsnitlig bedømmelse
2 års erfaring med at udvikle apps til Shopify App Store
1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104, US
Support
Skriv en beskedsupport@track123.com
Denne udvikler tilbyder ikke direkte support på Dansk.