Track123 Order Tracking
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
配图图库
一站式物流查询管理，助您跨境大卖，提升客户售后体验。
超越基础的订单追踪，借助可自定义的品牌化追踪页面和邮件，提高客户互动与复购率。在一个平台上集中管理多家物流商数据，实时更新并展示预计送达时间。通过 Apple Wallet 追踪功能提升购买后的体验，并利用 AI 智能推荐带动更多销售。减少客服咨询、提升复购、轻松上手，这是一体化电商追踪解决方案。
- 实时同步订单更新并自动发送邮件，减少客户咨询。
- 推荐产品并显示预计送达时间，提高店铺销售额。
- 启用一键代发模式，自动隐藏中国发货信息。
- 查看物流分析，获取更深入的数据洞察与决策支持。
- 自动同步 PayPal 追踪信息，并无缝集成 Klaviyo 等营销工具。
- 深受您的同类商店的喜爱
- 位于美国
语言
英语， 简体中文， 繁体中文， 法语， 德语， 意大利语， 西班牙语， 葡萄牙语（葡萄牙）， 土耳其语， 俄语， 荷兰语， 瑞典语， 波兰语，以及 阿拉伯语
适配以下产品：
- 客户账户
- Shopify Flow
- Shopify 后台
- intercom在线支持
- Klaviyo
- 微软翻译
- 谷歌地图
定价
STARTER
免费
特色功能
- 每月50个订单
- 实时同步与追踪
- 品牌化及多语言追踪页面
- Shopify原生邮件通知
- 代发货模式
- 客户账号页面小部件
- 订单状态页面小部件
- 基本运输数据分析
GROWTH
$9 /月
或 $84/年（可节省 22%）
每个额外配额 0.05 美元
特色功能
- 每月300个订单
- 产品推荐小部件
- Apple钱包追踪
- 自定义运输通知
- PayPal和Stripe集成
- 高级分析
- 导出运输数据
7 天免费试用
ADVANCED
$49 /月
或 $468/年（可节省 20%）
每个额外配额 0.05 美元
特色功能
- 每月2000个订单
- 预计送达时间
- 自动翻译运输详情
- 产品推荐（AI驱动）
- Klaviyo, Omnisend集成
- Slack, Gorgias集成
- 开发者Webhooks
- 移除Track123品牌标识
7 天免费试用
ENTERPRISE
$699 /月
或 $6,708/年（可节省 20%）
每个额外配额 0.05 美元
特色功能
- 每月60,000个订单
- 包含所有功能，以及：
- 自定义承运商/平台集成
- 专属入门引导支持
- 专属客户支持经理
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
评论 (1,460)
Truly the worst customer service of any Shopify app we use. Agents routinely do not understand how their app works or how shipping in general works. Promises that things will be investigated are routinely dropped. Excuses and apologies for bad service are routine.
Hi,
We sincerely apologize for your experience — and we want to confirm that this issue has now been fully resolved.
After a full review, we identified that the incorrect location (“Jonesboro, LA” instead of “AR”) was caused by our auto-translation feature. In this case, the input was misdetected and the state abbreviation was incorrectly modified, which led to the wrong location being displayed.
This issue has been fixed, and we’ve updated our logic to ensure location abbreviations will no longer be altered going forward.
We also recognize that our earlier responses did not fully understand your concern or carefully review your screenshots before replying. This led to inaccurate explanations and a frustrating experience — and we take responsibility for that.
We are improving both our support process and internal review standards to ensure issues like this are handled more accurately and efficiently in the future.
Thank you again for your feedback — it helped us identify and fix an important issue.
Best regards,
Alex
Track123 Team
We’ve had a really great experience with this app.
In the beginning, we had some challenges getting it properly integrated with our local carrier, Danske Fragtmænd. The tracking wasn’t fully aligned with their system, which made it difficult to give customers accurate updates.
However, the support team was incredibly responsive and solution-oriented. They took the time to understand our setup and worked closely with us to fix the integration issues.
Now everything works exactly as it should. Tracking updates are accurate, reliable, and perfectly synced with Danske Fragtmænd, which has significantly improved our customer experience.
Highly recommended if you’re running a store in Denmark and need solid tracking functionality
As other reviewers have said, this app sends incorrect data when customers track their order. For example a customer whose UPS package will be delivered today (according to the UPS tracking site), incorrectly showed the packaged will arrive over a week from now (tracking with Track123). Not acceptable.
Hi,
We're really sorry to hear about this — inaccurate tracking information is absolutely not the experience we want you to have, and we completely understand how frustrating this must be.
Regarding the tracking discrepancy you mentioned:
Incorrect estimated delivery date: The date shown in Track123 should reflect the latest data synced from UPS. When a discrepancy occurs between our platform and the carrier's website, it's something we take very seriously and want to investigate immediately.
We've already reached out to you via email — we'd truly appreciate it if you could check your inbox (and spam folder) and reply to us there.
Once we can look into your specific tracking case, we'll work to resolve this as quickly as possible and make it right for you.
Looking forward to your reply.
Best regards,
Alex
Track123 Team
支持
应用支持由 Track123 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
-
敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
-
设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主、 博客撰稿人
-
店主
姓名、 电子邮件地址、 电话号码、 实际地址
-
博客撰稿人
电子邮件地址、 IP 地址、 浏览器和操作系统
查看和编辑商店数据:
客户、 产品、 订单、 营销、 在线商店
-
查看客户
客户数据
-
查看产品
产品， 产品清单、 产品系列
-
编辑订单
所有订单历史记录， 商家管理的发货， 第三方发货， 订单发货、 发货信息
-
编辑营销
营销活动
-
编辑在线商店
在线商店脚本标签， 在线商店页面， 模板、 应用控制的路径上的在线商店页面内容
-
编辑其他数据
区域设置、 在线商店导航
专题展示
更多此类应用
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
