TrackBoost Order Tracking

TrackBoost Order Tracking

by Track Boost

Branded post-purchase experience with cross-sell suggestions

5.0 of 5 stars(2 reviews)

Branded Tracking Page

Provide the same branded post-purchase experience for your customers as large retailers.

Proactive Support

Company metrics to see problem shipments and an on-page support form to prevent negative social posts about lost orders.

On-Page Cross-Sell Products

TrackBoost allows you to display recommended cross-sell products right on the order tracking page.


About TrackBoost Order Tracking

TrackBoost was founded and designed by a veteran of eCommerce. We understand what it takes for a Shopify store to succeed in these competitive times. Providing a branded post-purchase experience for your customers is an essential part of modern eCommerce. TrackBoost makes this easy for you. Need help getting set up? Just message us and we’ll be happy to help.

Branded Order Tracking Page

Your order tracking page is fully customizable and integrated into your Shopify store at the same domain name. Some tracking apps just let you upload a logo, but TrackBoost lets you customize almost everything on the page to ensure that you have a page that looks as good as the rest of your store.

Recommended Cross-Sell Products on Page

Successful eCommerce stores know it is important to increase repeat purchases and customer lifetime value. TrackBoost puts the right products in front of the right people. You can utilize Shopify’s recommendations or set up customized rules based on a product tag, sku, price, category, etc.

Customized & Automated Email Notifications

It’s important to proactively notify customers about order and shipment status changes. The TrackBoost app allows you to use a tracking link that leads customers straight to your branded shipment tracking page. Your order tracking page includes

Company-Level Shipping Metrics

See important shipping KPIs for your Shopify store to spot trends before they turn into issues. Some example metrics include average delivery time, number of support requests, number of tracking page visits, number of unshipped orders, and number of delivery exceptions.

Zendesk Support Widget

TrackBoost includes a Zendesk support widget to give you and your team real-time information about orders and shipments. Eliminates switching between windows and trying to search for shipment information.

Experienced Shopify Support Experts

Our support team is made up of US-based Shopify experts. We are here to help you when you need it. We’ll be happy to help you get your tracking page set up and provide recommendations on how you can improve your post-order experience.

Many Shipment Carriers Supports

UPS, USPS, FedEx, DHL, OnTrac, LaserShip, Amazon, Royal Mail, Yodel, StarTrack, GSO, APC, Aramex, ArrowXL, Asendia, Australia Post, Axlehire, BorderGuru, Cainiao, Canada Post, Canpar, CDL Last Mile Solutions, Chronopost, Colissimo, CouriersPlease, Dai Post, Deliv, Deutsche Post, Dicom, DPD, EMS, Estafeta, Estes, Fastway, FirstMile, Globegistics, Hermes, Hong Kong Post, and many more. Don’t see your carrier? Just email us.

Integrates with

  • UPS,
  • FedEx,
  • DHL,
  • Amazon,
  • OnTrac,
  • Royal Mail

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Free <50 Orders

Free to install

$0.05 per additional order over 50

  • Custom Tracking Page (Fonts, Colors, Map)

  • Cross-sell Section

  • Zendesk/Gorgias Integrations

  • TrackBoost Branding

Up to 500 Orders

$9/month

$0.05 per additional order over 500

  • Custom Tracking Page (Fonts, Colors, Map)

  • Cross-sell Section

  • Zendesk/Gorgias Integrations

  • TrackBoost Branding

Up to 2,000 Orders

$29/month

$0.05 per additional order over 2,000

  • Custom Tracking Page (Fonts, Colors, Map)

  • Cross-sell Section

  • Custom CSS/Javascript

  • Zendesk/Gorgias Integrations

  • Remove TrackBoost Branding

Up to 10,000

$99/month

$0.05 per additional order over 10,000

  • Custom Tracking Page (Fonts, Colors, Map)

  • Cross-sell Section

  • Custom CSS/Javascript

  • Zendesk/Gorgias Integrations

  • Remove TrackBoost Branding

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (2)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

BoardGameTables.com

Their customer service is impressive! Personal service for setup was super helpful. Definitely a well-designed app versus the other shipment tracking tools. I was able to add my logo, brand colors, and theme font. The cross-sell section offers custom rules or it will use Shopify's algorithm.

Home Deliveries

App is new and so far fantastic. Tremendously better than other apps that have been longer on the market. Support team is very responsive and helpful. Pricing is way better that the rest of the apps considering that it contains your own branded page, url to redirect, reviews about shipping (WOW) even integrates with Zen Desk and Gorgias (OMG!) Fantastic.