TrackBoost Order Tracking

TrackBoost was founded and designed by a veteran of eCommerce. We understand what it takes for a Shopify store to succeed in these competitive times. Providing a branded post-purchase experience for your customers is an essential part of modern eCommerce. TrackBoost makes this easy for you. Need help getting set up? Just message us and we’ll be happy to help.

Branded Order Tracking Page

Your order tracking page is fully customizable and integrated into your Shopify store at the same domain name. Some tracking apps just let you upload a logo, but TrackBoost lets you customize almost everything on the page to ensure that you have a page that looks as good as the rest of your store.

Recommended Cross-Sell Products on Page

Successful eCommerce stores know it is important to increase repeat purchases and customer lifetime value. TrackBoost puts the right products in front of the right people. You can utilize Shopify’s recommendations or set up customized rules based on a product tag, sku, price, category, etc.

Customized & Automated Email Notifications

It’s important to proactively notify customers about order and shipment status changes. The TrackBoost app allows you to use a tracking link that leads customers straight to your branded shipment tracking page. Your order tracking page includes

Company-Level Shipping Metrics

See important shipping KPIs for your Shopify store to spot trends before they turn into issues. Some example metrics include average delivery time, number of support requests, number of tracking page visits, number of unshipped orders, and number of delivery exceptions.

Zendesk Support Widget

TrackBoost includes a Zendesk support widget to give you and your team real-time information about orders and shipments. Eliminates switching between windows and trying to search for shipment information.

Experienced Shopify Support Experts

Our support team is made up of US-based Shopify experts. We are here to help you when you need it. We’ll be happy to help you get your tracking page set up and provide recommendations on how you can improve your post-order experience.

Many Shipment Carriers Supports

UPS, USPS, FedEx, DHL, OnTrac, LaserShip, Amazon, Royal Mail, Yodel, StarTrack, GSO, APC, Aramex, ArrowXL, Asendia, Australia Post, Axlehire, BorderGuru, Cainiao, Canada Post, Canpar, CDL Last Mile Solutions, Chronopost, Colissimo, CouriersPlease, Dai Post, Deliv, Deutsche Post, Dicom, DPD, EMS, Estafeta, Estes, Fastway, FirstMile, Globegistics, Hermes, Hong Kong Post, and many more. Don’t see your carrier? Just email us.