Powerful new features, services and plugins for your Shopify store
This app is unpublished and unsupported. It should be used at your own risk.

All Apps / Customer Service / TrackChat



Developed by TBB Polska

Price: $39.99 – $99.99 / month Free Trial: 14 days More info
  • Instant set-up; get chatting with your customers in seconds
  • Add multiple staff members to answer questions
  • Finely-grained statistics to show what's selling, where, and how.

TrackChat with Shopify

It literally takes seconds to add live chat to your Shopify store: register for free; enter your Shopify URL; click to confirm; and BANG! You now have live chat!

Your website visitors are already interested in your services - they're browsing your website, after all. By adding live chat, you can further increase sales conversion rates by answering questions and engaging with your visitors whilst they browse. No need for them to go through the tiresome process of emailing you when chatting with you live is but a click away!

TrackChat gives you the following features:

Integration with your Infusionsoft account.

You can create customer records from chats with visitors, and save your chats with them - all in one convenient place.

Fully customizable colors and messages

Want a different color for the chat window, and a different "Chat to us!" message to be displayed? Not a problem, you can change any and every part of the chat window that your visitors will see.

See visitors browsing your site live and in real-time

Information includes their country and city, pages viewed, their browser name and version, and custom data you might set.

Track Successes

Keep track of chats that lead to success, either by setting up automatic "this was a successful chat!" actions, or by manually marking a chat as successful. This gives you a powerful tool to learn from and from which others can be instructed.

Automatic Chat Events

Would you like to automatically message a user if they abandon your checkout process? It's easy to set this up using our "Actions" functionality.

Chat From Anywhere

You don't have to be sat in front of your computer in order to answer chats. TrackChat supports your smart phone, allowing you to chat with your visitors even when you're on the move. Further, you don't have to worry about logging off from your computer when you leave the office; you can have chats sent to both your computer and your phone at the same time.

Encryption on SSL Sites

Every TrackChat subscription comes with full SSL support, guaranteeing your visitor's online security whilst they browse your secure web pages.

"Contact Us" form for when you're not available.

Always have an easy way for visitors to send you an email for the times you're offline.

$39.99 – $99.99 / month
14 days

Support & Sales

TBB Polska
+48 515 405 078
Get Support


  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.