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This is my first time using trackify and I was confused how to set everything up and how to use the app properly. Deepanjoy got on a zoom call with me and explained everything amazingly till I understood it all. The customer service is amazing thank you so much!
Hello Stay Well Australia,
Thank you for taking the time to leave such a great review. We are glad that you reached out to let Deepanjoy assist you with what you needed to understand. We are here for you when you need us and do not hesitate to reach out anytime. It is great that Trackify X Facebook Pixel can benefit your business!
Stephanie & The Customer Support Team
Trackify has been amazing, especially since we have SO MANY products to keep track of (over 3000). Thomas has been phenomenal as well in taking the time to answer questions and help us figure some things out. Can't recommend enough!
Literally the BEST support I have had from any app on Shopify and the solution is great and fairly priced.
Hello to our friends at Rapid Flow
Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!
Hello friends at LilleNova
Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey!
-Melissa & The Trackify Support Team
Interesting app. We'll see how it performs, It looks good so far. Running it here: https://shop.clickmarkets.co.uk/ Support sorted out an issue for me via Google Meeting. Great service.
Hello, friends at shop.clickmarkets.co.uk
We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Customer service is great. They helped me figure out a pixel firing issue that wasn't related to their app
Hello to our friends from Shining Captions
Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)
-Melissa & The Trackify Support Team
He helped me a lot with an issue i was not able to fix. Great support!!! a lot of patient e very competent
Hello friends at babiesafe
We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-)
Tanu & The Trackify Support Team
Awesome!!! This is my first time using the app and the support guy made a meeting call to help me see if I had set up the pixel correctly and that everything was working.
Super nice and professional!
Highly recommended app!
Hello to our friends at Chic Planners
Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Cheers,
Pushpesh & the Trackify Support Team
This app track all the events correctly, and the support is very helpful. They even scheduled a call with me to help me on my issues. Highly recommended for advertisers who need multi pixels
Hello friends at Kclot
Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & The Trackify Support Team
Very Helpful Support specially Tanmay !! And I just start using Trackify but I love it so far :) Really recommend it!
Hello friends at Bodixo
Thank you for leaving us this awesome review! We appreciate it! :-)
-Melissa & The Trackify Support Team