Trackify X Facebook Pixel , 682 anmeldelser

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
9. november 2022

Great support team. Great app. Must be installed
Thank you Deepanjoy you were great and kind and I hope this app will help me for the future!

IsraFume
Israel
14 dage bruger appen
Trackify X svarede 9. november 2022

Hello to our friends at IsraFume

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Trackify Support Team

16. februar 2023

Awesome support team. I had an issue with my ATC events firing double. They got on a zoom call with me to get this fixed! It is a bit pricy though, that's why I removed a star!

MULUDA.FR
Tyskland
Cirka 2 måneder bruger appen
Trackify X svarede 17. februar 2023

Hello to our friends at MULUDA.FR

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

5. januar 2023

The whole Trackify team is very diligent and helpful! Specially Deepanjoy who just jumped on a zoom call and revised all my set up and helped me fixed some issues in no time!

Thank you!

RB

Home Sprouts
USA
12 måneder bruger appen
Trackify X svarede 9. januar 2023

Hello, friends at Home Sprouts

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

24. november 2022

super helpful customer service, really fast, everything is perfect, expect for the subscription fee is too high.

smirkland
SAR Hongkong
21 dage bruger appen
Trackify X svarede 25. november 2022

Hello to our friends at smirkland

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

7. april 2023

Nice help from the support department when I had an issue. Hopped on a Zoom cal and figured it out. Thanks!

MagnaBadge
Frankrig
5 måneder bruger appen
Trackify X svarede 7. april 2023

Hello to our friends at MagnaBadge

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

2. juni 2023

Hi, Thank you for your support Deeepanjoy. Very helpfull.
Quick settings and very clear. Thank you!

Goodielicious-amsterdam.nl
Holland (Nederlandene)
4 måneder bruger appen
Trackify X svarede 5. juni 2023

Hello to our friends at Goodielicious-amsterdam.nl

Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

14. oktober 2022

I have just started to use. Sofar i am able to capture the events in TrakifyX and the support team is awesome. Thank you.

ZILORRAUSA
Indien
16 dage bruger appen
Trackify X svarede 14. oktober 2022

Hello to our friends at ZILORRAUSA

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Trackify Support Team

29. august 2022

Very fast support ....................................................................
Helpfull and educated

Verasos
Sverige
7 dage bruger appen
Trackify X svarede 30. august 2022

Hello to our friends at Verasos

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

8. juni 2021

I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.

RISIS.com
Singapore
Mere end et år bruger appen
Trackify X svarede 14. juni 2021

Hello friends at RISIS.com

We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-)

-Melissa & The Trackify Support Team

Redigeret 8. september 2021

-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.

ROYBI Robot
USA
6 måneder bruger appen
Trackify X svarede 31. august 2021

Hey Ryobi, Thanks for raising your concern and we apologize for the issue you faced with Trackify.

We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.

We are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.

Please let us know how else we can help here? Thanks!
Regards

Tanu & Trackify Support Team