Trackify Facebook Pixel,TikTok
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great support.
Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :)
Only app you need for pixel connections. best app, best customer suppor, flawless working.very happy
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
perfect experience !
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
Reactive support, thanks for help
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
great and fast support.
Great app helped me finally to implement the fb pixel because the app "faceboock & instagram" didn't work out for me. After installing trackify I had an issue with the pixel that didn't fire and asked support. Support was awesome and they solved the problem within an hour. Thanks a lot!
Thank you so much for your kind words!
We’re really happy to hear that Trackify helped you successfully set up your Facebook Pixel and that our support team could resolve the issue quickly. If you ever need anything else, we’re always here to help. Wishing you great results with your tracking and ads!
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day.
The UTM parameters to show conversion details are not properly showing in Shopify.
To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify.
For UTM conversion details in Shopify, this is handled by Shopify’s own system.
We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
I had massive problems with the Meta Pixel and tried various apps, but since using Trackify, everything has finally worked. Great app, highly recommended.
Thank you for your kind words! We're thrilled to hear that Trackify solved the challenges you were facing with the Meta Pixel. It's great to know the app is working smoothly for you now. We truly appreciate the recommendation and are here if you ever need further support!
I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.
EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support
Hi Colibri Verlag,
Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.
Thank you for choosing our app and for your trust in our service!
Trackify track very stricly and reach 9/10 match quality from Events Manager (9 is maximum all the app can send).
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
