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We have a number of separate product categories, so we like to have several pixels installed. Being not technical we had some issues between the new Facebook app and Trakify. Support was fast and solved the problems on a call.
Hello friends at CARE BY ME USA
We are thankful for great customers like you! We appreciate you taking the time to write this awesome review :-)
-Melissa & The Trackify Support Team
Helps with tracking FB ads.
Very easy to make custom audiences for LLAs and retargeting.
Fantastic Customer Service
Hello to our friends from MindBand
Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)
-Tanu & The Trackify Support Team
Ik ben zojuist goed geholpen door Deepanjoy. Snelle service, vriendelijk en duidelijk. Heel blij mee, dank je wel!
Hallo daar DutchBoefies,
Bedankt voor de geweldige beoordeling! Deepanjoy is al geruime tijd een grote aanwinst voor ons team en heeft zijn expertise bewezen bij het omgaan met ondersteuningsbehoeften. We stellen het op prijs dat u om hulp hebt gevraagd en dat u hebt gekregen wat u nodig hebt om uw app in te stellen zoals u dat wilde. Aarzel niet om op elk moment gebruik te maken van onze diensten.
Stephanie and the Customer Support Team
I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.
I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.
Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.
I really appreciate that fast customer support!
I would definitely recommend!
Thanks!
Hello Rabble Clothing,
We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!
The Trackify support team
I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much
Hello there ZYMAD,
We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!
The Trackify X Facebook Pixel support team
Trackify came highly recommended and the app was easy to install and use. We had an issue with our Facebook account on a Saturday morning and Trackify Customer Support got us back up and running within an hour. I would highly recommend this app.
Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++
Hello, friends at Fairlight Collective.
We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)
-Tanu & The Trackify Support Team
Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!
Hi OptimumGoods,
Thanks so much for recognizing Tanmay! He is relatively new to our team, but is already an outstanding contributor. We're always very gratified to receive such positive feedback about our team members. Please always feel free to reach out to us for any future assistance!
Great app, makes managing pixels so much easier. Amazing support as well, very responsive and knowledgeable (thanks Deepanjoy).
Hello to our friends at Modernible
Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
Perfect to fix your pixel problem, great support !
Deepanjoy helped me to setup and fix my facebook pixel
Hello, friends at La boutique du soignant
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team