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Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.
Hi The Social Tea House,
Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations.
Thanks for choosing our app!
I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.
EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support
Hi Colibri Verlag,
Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.
Thank you for choosing our app and for your trust in our service!
So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.
Hi Metal Decor 4U,
Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.
We appreciate your support!
Tanmay helped me for the 3th time and is always taking time to help me. I really appreciate it and the help is very good. My pixels are all set very well just like the last time! Best support you get from an App!
Hi Esmia Oslo,
Thank you for sharing your experience! We're thrilled to hear that Tanmay has consistently provided you with excellent support. Providing the best support is a core part of our mission, and we're glad to have met your expectations.
Thank you for choosing our app!
have been using this app for like 3-4 years. today we have issue with new shopify checkout and Tanmay quickly set up a call to resolve it. Thank you!
Hi BABYHOKI STORE,
Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.
Thanks for your continued support!
Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!
Tanmay helped me a lot today with understanding how the Facebook pixel works and how to properly intergate it through Trackify. Absolutely positive experience. Everything was clear.
Hi Posture Pro Fix,
Thank you for your review! We're glad to hear that our team member Tanmay helped you understand how the Facebook pixel works and how to integrate it through Trackify. Providing excellent customer service is very important to us.
Thanks for your support!
I've had the pleasure of working with Tanmay from Trackify, and I couldn't be more impressed with his level of professionalism and expertise. Tanmay has an exceptional understanding of tracking and analytics, which has significantly improved our data insights. His ability to explain complex concepts in simple terms made it easy for our team to implement the necessary changes.
Tanmay is always prompt, responsive, and willing to go the extra mile to ensure everything is running smoothly. His support has been invaluable to our business, and I highly recommend him to anyone looking for top-notch service in the tracking and analytics space.
Thank you, Tanmay, for your outstanding work!
Hi mercatomagno.com,
Thank you for your feedback! We're thrilled to hear that our team member Tanmay provided you with exceptional support. Providing excellent customer service is key for us.
Thank you for recommending our app!
Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!
Hi Pumply,
Thank you for your feedback! We're delighted to hear that Tanmay was able to assist you with the setup during a quick call. We appreciate your recommendation!
Thanks for choosing our app!
Tanmay was extremely helpful with occurring questions. Thank you so much for your help!
Hi flexsmart,
Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.
We appreciate your support!