Reseñas (898)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
22 de noviembre de 2024

Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help.

Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys

oz supplyz
Australia
Más de 2 años usando la aplicación
Trackify X respondió 3 de diciembre de 2024

Hi oz supplyz,

Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us!

We appreciate your support!

5 de diciembre de 2024

We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!

Junelli
Alemania
Alrededor de 3 años usando la aplicación
3 de octubre de 2024

Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking!

meshnebulizerstore
Países Bajos
Casi 3 años usando la aplicación
Trackify X respondió 7 de octubre de 2024

Hi meshnebulizerstore,

Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation.

Thanks for your continued trust in our app!

12 de noviembre de 2024

Tanmay, He jumped on a call in about 30 seconds after i asked for help. Took him 2min to pinpoint the problem and fixed it. Everybody is happy when customer service is 5 stars. Thanks!

cheers

Crafts and Faith
Canadá
Casi 4 años usando la aplicación
Trackify X respondió 19 de noviembre de 2024

Hi Crafts and Faith,

Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you quickly and efficiently. His prompt support is definitely something we take pride in.

We truly appreciate your support and recommendation!

16 de septiembre de 2024

Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.

The Social Tea House
Estados Unidos
Más de 2 años usando la aplicación
Trackify X respondió 18 de septiembre de 2024

Hi The Social Tea House,

Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations.

Thanks for choosing our app!

19 de noviembre de 2024

I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.

Splnd
Arabia Saudí
Alrededor de 1 año usando la aplicación
Trackify X respondió 3 de diciembre de 2024

Hi Splnd,

Thank you for sharing your experience! We're thrilled to hear that Tanmay was able to resolve your tracking issue promptly.

We appreciate your support!

12 de noviembre de 2024

Tanmay helped me 3 Times now, perfect work. Im from Germany very very happy with the work. Schöne Grüße aus Deutschland ! :))

HerEssence
Alemania
6 meses usando la aplicación
Trackify X respondió 19 de noviembre de 2024

Hi HerEssence,

Thank you for your feedback! We’re thrilled to hear that Tanmay has been able to assist you multiple times and that you're happy with the support.

We appreciate your trust in us and look forward to continuing to assist you!

13 de noviembre de 2024

Very helpful customer support! Thank you, Tanmay. Above and beyond :)

Aurora Heat
Canadá
Alrededor de 4 años usando la aplicación
Trackify X respondió 19 de noviembre de 2024

Hi Aurora Heat,

Thank you for your feedback! We're thrilled to hear that Tanmay provided exceptional support and went above and beyond to assist you.

We truly appreciate your support and are always here to help!

Fecha de modificación: 16 de septiembre de 2024

I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.

EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support

Colibri Verlag
Alemania
17 días usando la aplicación
Trackify X respondió 4 de septiembre de 2024

Hi Colibri Verlag,

Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.

Thank you for choosing our app and for your trust in our service!

1 de octubre de 2024

Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!

Boutifox
RAE de Hong Kong (China)
4 meses usando la aplicación
Trackify X respondió 7 de octubre de 2024

Hi Boutifox,

Thank you for your feedback! We're glad to hear that you're finding value in both the app and the support.

We appreciate your trust and support!