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This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!
Hello friends at My Shinies
We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-)
-Melissa & The Trackify Support Team
everyone with shopify should use this app. it is feature rich and super powerful. their install process is awesome with detailed helpfiles, a lot of youtube videos and support pages. I had a couple of issues when I installed it but these were dealt with quickly and professionally with an awesome person on support. Pleasure to deal with. 5 stars all the way from me.
This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart.
Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him.
But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation.
The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale.
Thank you so much!!!!!!
Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!
Hello friends at Trivae
Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-)
-Melissa & The Trackify Support Team
We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.
Hello to our friends at GoodVibes Heaven
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Trackify Support Team
hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!
Hallo Herosmile,
Vielen Dank für die Anerkennung von Tanmays Arbeit. Er ist ein fantastisches Teammitglied und setzt sich stets für unsere Händler ein. Prost!
Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!
Hello to our friends from Fierce Pulse,
Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years,
Sean & The TrackifyX Team
Trackify doesn't do anything you cannot do manually, but yeez it saves you ton of time and is VERY fairly priced. If you want to start with your FB campaign, give it a try, you have nothing to loose. The best part of it is the Facebook community where people shares success stories, strategies and ideas on how to further improve your campaigns.
Thanks!
Great Support!
Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.
Greetings Little Palace Store,
Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store!
Stephanie and the Customer Support Team
A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,
Hello, friends at innovationxtechnology
We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)
Tanu & The Trackify Support Team