Reseñas (892)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
16 de septiembre de 2024

Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!

Pumply
Estados Unidos
Más de 2 años usando la aplicación
Trackify X respondió 18 de septiembre de 2024

Hi Pumply,

Thank you for your feedback! We're delighted to hear that Tanmay was able to assist you with the setup during a quick call. We appreciate your recommendation!

Thanks for choosing our app!

14 de octubre de 2024

Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended

DisagrEE
Alemania
14 días usando la aplicación
Trackify X respondió 21 de octubre de 2024

Hi DisagrEE,

Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided.

We appreciate your recommendation!

5 de agosto de 2024

So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.

Metal Decor 4U
Estados Unidos
Alrededor de 2 meses usando la aplicación
Trackify X respondió 7 de agosto de 2024

Hi Metal Decor 4U,

Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.

We appreciate your support!

8 de octubre de 2024

I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)

1902krdy
Hungría
2 meses usando la aplicación
Trackify X respondió 14 de octubre de 2024

Hi 1902krdy,

Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact.

We appreciate your support! 😊

20 de septiembre de 2024

Really nice support. Thank you!

Suzitee Store
Estados Unidos
Más de 1 año usando la aplicación
Trackify X respondió 23 de septiembre de 2024

Hi Suzitee Store,

Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us.

We appreciate your support!

4 de noviembre de 2024

We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!

TiCAA
Alemania
8 días usando la aplicación
Trackify X respondió 5 de noviembre de 2024

Hi TiCAA,

Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation!

If you need any further assistance, feel free to reach out. Thanks again!

19 de septiembre de 2024

Tanmay is an extremely polite and understanding person.

I'm loving the app and it has given me what I need: data to improve my sales!

It's the perfect tool to integrate Face/Meta and Pixel/API.

Once again, congratulations on Tanmay's outstanding service.

UseEcoArte
Brasil
3 días usando la aplicación
Trackify X respondió 23 de septiembre de 2024

Hi UseEcoArte,

Thank you for your review! We're thrilled to hear that you're enjoying the app and finding it useful for improving your sales with data. We're glad our team member Tanmay provided outstanding support. Providing excellent customer service is a priority for us.

Thanks for your trust in our app!

17 de septiembre de 2024

I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)

e-shopyland
Suiza
28 días usando la aplicación
Trackify X respondió 18 de septiembre de 2024

Hi e-shopyland,

Thank you for your feedback! We're glad to hear that our support team, especially Tanmay and Etienne, provided you with reactive and efficient assistance. It's great to know that we exceeded your expectations.

We appreciate your support!

7 de agosto de 2024

Tanmay was extremely helpful with occurring questions. Thank you so much for your help!

flexsmart
Estonia
Más de 2 años usando la aplicación
Trackify X respondió 9 de agosto de 2024

Hi flexsmart,

Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.

We appreciate your support!

9 de septiembre de 2024

Good application, and attentive customer service.
Very easy installation of the pixel

My Cosy Valley
Suiza
7 meses usando la aplicación
Trackify X respondió 12 de septiembre de 2024

Hi My Cosy Valley,

Thank you for your feedback! We’re glad to hear that you found the application useful and our customer service attentive. It’s great to know that the pixel installation was easy for you.

We appreciate your support!