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I started out on this app frustrated, as pixels are not my strong suite when it comes to ecommerce. However, through the step-by-step video tutorials and PHENOMENAL live customer service (shoutout to Tanmay!) I had all my questions answered and everything had been cleared up. I look forward to using the app on my Shopify journey!
Tanmay in customer service jumped in a call with me and helped me solve some major pixel tracking issues I'd been having due to interference from other apps. He went way above and beyond, much appreciated Tanmay!!
Hello friends at 1000 Ways Forward
We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-)
-Tanu & The Trackify Support Team
Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!
Excellent customer support, highly recommended to everyone who need more data to analyse the ad and pixel back up
Hello friends at Mystic Elephant
We are happy our support team has been so helpful! Thank you for leaving this awesome review!
-Melissa & The Trackify Support Team
Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️
Hello friends at Sugar Aura
Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have
-Tanu & The Trackify Support Team
The app is working great so far. The best part is their support team which is very responsive and helpful. Deepanjoy assisted me with confirming everything was worrking fine and he was very informative and transparent. Great work guys!
Hello to our friends at wickedafstore
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X and that Deepanjoy was able to assist you. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
The support is amazing. Tanmay helped me resolved all the issues i had with my store and everything is working perfectly fine now
I used the App and their support helped me with some issues I allready had with my shopify store, which the shopify support couldn't fix. Also they respond very quick!
As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.
Hello to our friends at Barkalot
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Trackify Support Team
Support très disponible ! J'ai eu un petit problème avec FaceBook et Dylan m'a aidé à résoudre le problème !
Bonjour à nos amis de Polar Bazaar
Merci d'avoir partagé une critique aussi incroyable avec nous et la communauté. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!
Acclamations,
Pushpesh et l'équipe d'assistance Trackify