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Great support! was able to get on a call the same day with no delay and was able to get everything setup. Highly recommend.
Hello to our friends at Overzelous.com
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
Deepanjoy helped me set up everything on the backend, jumped on a zoom call with me, and helped me with everything including the events manager. Very helpful, very knowledgable, and I look forward to using this app now that I have it up and running. Thanks guys!
Hello to our friends at Caytive
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great
Probably the most advanced pixel app out there. Excellent support, super helpful and helps solve any issues and answer questions. Thanks guys!
Good customer service, they helped me resolve a small issue with my site and its all good. Highly recommended
The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for.
We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience?
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Trackify Support Team
Best support out of any app i've ever tried on Shopify. Literally instant help. Give these guys a try!
Hello to our friends at Shopzarr
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Helpful 100%, they're super kind helping how to do all the steps. Surely recommended for all the Facebook tracking
Hello friends at Vehoss® - Brand Italiano
We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-)
-Tanu & The Trackify Support Team
There are a lot of apps to add many pixels.
BUT NO OTHER APP has the same support quality and functions.
You think you don't need more functions and youre fine with what you have ? You are so wrong, just have a look at what can Trackify do, and think again then ;) (Yes I'ma bit intense, but this is a real comment from a real guy being really happy with this app)
Hello to our friends from Homizee™
Wow, thank you for leaving us this awesome review! We really appreciate it and we wish you and your store all the best on your e-commerce journey :-)
-Melissa & The Trackify Support Team
The costomer support is amazing. If you got any question just ask them. Highly recommended to any one who got trouble with the FB-Ads
Hello friends at Nyusekai
We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-)
-Tanu & The Trackify Support Team