Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
7 de julio de 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Abebe+Booker
Estados Unidos
4 meses usando la aplicación
Trackify X respondió 7 de julio de 2023

Hi Abebe+Booker,

Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.

Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!

Stephanie and the Customer Support Team

19 de septiembre de 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

The Sparkle Place
Estados Unidos
Alrededor de 1 mes usando la aplicación
Trackify X respondió 21 de septiembre de 2023

Greetings The Sparkle Place,

Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!

The Trackify Support Team

18 de octubre de 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

WeGotEverythingPhilippines
Filipinas
Alrededor de 1 año usando la aplicación
Trackify X respondió 19 de octubre de 2023

Greetings WeGotEverythingPhilippines,

It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us!

The Trackify Support Team

18 de agosto de 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Países Bajos
3 meses usando la aplicación
Trackify X respondió 21 de agosto de 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team

23 de noviembre de 2023

Great App, easy to configure, fast and good support!

Weinspirits
Alemania
Alrededor de 1 mes usando la aplicación
Trackify X respondió 24 de noviembre de 2023

Hello Weinspirits,

Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season!

The Support Team

27 de septiembre de 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional.

Looking forward to use the app for enhanced data.

Protecta
India
20 días usando la aplicación
Trackify X respondió 2 de octubre de 2023

Greetings Protecta,

It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business.

The Trackify support team

5 de septiembre de 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Tiny Travelrs
Estados Unidos
3 meses usando la aplicación
Trackify X respondió 7 de septiembre de 2023

Hi there Tiny Travelrs,

We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help.

Stephanie and the Customer Support Team

1 de septiembre de 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

GOJI REPUBLIC
Rumanía
11 meses usando la aplicación
Trackify X respondió 5 de septiembre de 2023

Hi GOJI REPUBLIC,

We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support!

Stephanie and the Customer Support Team

22 de marzo de 2024

Tanmay heeft ons goed geholpen, erg duidelijk en erg veel geduld. TOP!

NEIVAZ
Países Bajos
1 día usando la aplicación
Trackify X respondió 25 de marzo de 2024

Hallo NEIVAZ,

Hartelijk dank voor de vriendelijke woorden! We zijn erg trots op de kwaliteit van ons ondersteuningsteam en zijn blij om te horen dat je een geweldige ervaring hebt gehad met Tanmay. Proost!

1 de junio de 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

GoodVibes Heaven
Portugal
Casi 5 años usando la aplicación
Trackify X respondió 1 de junio de 2023

Hello to our friends at GoodVibes Heaven

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team