Trackify Facebook & TikTok Pix , 765 reseñas
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Didn’t use it and not received a message my free trial ending. Bad customer service and money gone so I wouldn’t recommend to anyone
Hi Timo: We appreciate reviews from users like you! We are not showing any interaction from you in our customer service chat or email. Please consider removing this review as you are criticizing customer service without ever having reached out to us!
The support I was given was amazing. I was able to chat with someone via zoom as I was confused about a few things. They helped me out a lot and helped me understand the way the system works. Thanks again for your help.
Hello, friends at Darlin' Daisy Boutique
We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
I installed the app and then I unistalled because at the time, I didn't have time to try the app. I unistalled after one day. They say the trial period is 10 days, apparently not. Now I have a charge of 20$ of an app that i didn't even try. I don't recommend installing this app.
Dylan was amazing and really nice helping me set everything up. He made it super easy and showed me exactly step by step how to set it up!
Hello to our friends at Dagmi Outdoors
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Dylan was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
HORRIBLE APP DO NOT INSTALL IT. They will charge you even after canceling during the trial period and support is non-existent.
Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.
Hello to our friends at Fc Sports
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
This app automatically makes changes to your live theme as soon as it is installed without any notice or option to install in a dev theme. In our case, it completely wiped out our checkout.liquid file (Shopify Plus) making it impossible for customers to checkout. After reverting the code, just the action of opening the app broke it again. Please be extremely cautious if you want to try this app and work with a Shopify Expert to install and test on a dev environment first.
Hi, Pete's, Thanks for raising your concern. We worked hard to get this resolved for you. Please email us if there is anything else we can do to help you?
We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Let us know how else we can serve you? Thanks so much.
Tanveer & The TrackifyX Support Team
Pathetic customer support. The app founder is also the one of the customer service executive even if he's online he'll not reply to your queries. Also very egoistic and blatantly refused to solve my problem told me that it is facebook problem
If you check the other reviews you'll notice that our customer service is usually getting the highest praises. Rarely users have such a bad attitude and are impatient with Facebook features that they won't take the time to learn how things work and rather blame the app or the support or whatever... We don't really have any further explanation or apology in this case. Just moving on and doing our best.
best app for multipixel and very good support by mr tanmay...i would suggest to use this app.........
I tried this app for a day and had trouble. Now my store is counting double conversions and my pixel wont fire correctly. DO NOT USE