Trackify X Facebook Pixel , 593 reseñas
Awesome support team. I had an issue with my ATC events firing double. They got on a zoom call with me to get this fixed! It is a bit pricy though, that's why I removed a star!
Hello to our friends at MULUDA.FR
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
The whole Trackify team is very diligent and helpful! Specially Deepanjoy who just jumped on a zoom call and revised all my set up and helped me fixed some issues in no time!
Thank you!
RB
Hello, friends at Home Sprouts
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
super helpful customer service, really fast, everything is perfect, expect for the subscription fee is too high.
Hello to our friends at smirkland
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Great support team. Great app. Must be installed
Thank you Deepanjoy you were great and kind and I hope this app will help me for the future!
Hello to our friends at IsraFume
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
I have just started to use. Sofar i am able to capture the events in TrakifyX and the support team is awesome. Thank you.
Hello to our friends at ZILORRAUSA
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Trackify Support Team
Very fast support ....................................................................
Helpfull and educated
Hello to our friends at Verasos
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
-- Update -- The customer service reached out. After spending some time on our account, they suggested a workaround to our issue. We are still monitoring the changes. -- Update -- This app doesn't work. Two weeks ago we started having issues with our pixel. The values were not being recorded correctly and Facebook sent us a notification that our pixel has an issue. I contacted support for a few days now and no response. If this app charges a monthly fee, we expect good support.
Hey Ryobi, Thanks for raising your concern and we apologize for the issue you faced with Trackify.
We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.
We are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Please let us know how else we can help here? Thanks!
Regards
Tanu & Trackify Support Team
I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.
Hello friends at RISIS.com
We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-)
-Melissa & The Trackify Support Team
Custormer Service is really reactive, Dylan help me with the congfiguration, I recommend. Now I'm going to test for the long haul.
Hello friends at Berleix
Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have
-Melissa & The Trackify Support Team
Please restore your Chat Support Channel. Contact by email is so slow! I ask you many times but still can not contact you by chat channel. It's not good for me.
Hello to our friends from Bestdeal4S
Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!
-Melissa & The Trackify Support Team