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I think the initiate checkout didn't fire with my theme and I asked the support. In less than 5 minutes I got the answers and learned the way to see if the IC fires. Thanks very much!
Hello to our friends at kitchendulce.com
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
very quick and very good service, they help you very well especially Deepanjoy! Thx!
Hello Beliyani,
Thank you for this great review! We love to hear that Deepanjoy was able to assist you quickly and give you the support that you needed. We are here if you need us!
The Trackify X Facebook Pixel Support team
Trackify is perfect for all pixels. Master pixel, niche pixel and product pixel. Also the support is veryyy good! I have to thank Tanmay. I got help for every question. Setting up the pixels and connect them with business manager. The support from Tanmay is awsome! Thanks.
Hello friends at saintlybeauty.com
Thanks for giving a shoutout to our app! Glad it's working well for you :-) We hope saintlybeauty.com is mega-successful in the coming months and years!
-Melissa & The Trackify Support Team
Dylan helped me on a zoom call to set up my pixel, he checked all events and made sure that everything is working fine. They have the best customer service & by far the best tracking application.
Hello, friends at Fasema Deutschland
We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Dylan was such a great help to you! :-)
-Tanu & The Trackify Support Team
This is an amazing app. Shout out to my man Tanmay for the amazing support. He was willing to hop on a video chat with me on a Sunday to assist me with an issue. Great service :)
Hello friends at TheFightBrand
We are happy Tanmay went to such great lengths to assist you! Thank you for leaving this awesome review! We are glad we were able to help :-)
-Melissa & The Trackify Support Team
Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!
Hello friends at Nature's Apothecary
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)
-Melissa & The Trackify Support Team
I started out on this app frustrated, as pixels are not my strong suite when it comes to ecommerce. However, through the step-by-step video tutorials and PHENOMENAL live customer service (shoutout to Tanmay!) I had all my questions answered and everything had been cleared up. I look forward to using the app on my Shopify journey!
Tanmay in customer service jumped in a call with me and helped me solve some major pixel tracking issues I'd been having due to interference from other apps. He went way above and beyond, much appreciated Tanmay!!
Hello friends at 1000 Ways Forward
We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-)
-Tanu & The Trackify Support Team
Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!
Excellent customer support, highly recommended to everyone who need more data to analyse the ad and pixel back up
Hello friends at Mystic Elephant
We are happy our support team has been so helpful! Thank you for leaving this awesome review!
-Melissa & The Trackify Support Team