Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
9 avril 2023

quick and good service and got 10% discount code !

Yoursupstore
Pays-Bas
Environ une heure d’utilisation de l’application
Trackify X a répondu 10 avril 2023

Hello to our friends at Yoursupstore

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

28 septembre 2017

I installed the app and then I unistalled because at the time, I didn't have time to try the app. I unistalled after one day. They say the trial period is 10 days, apparently not. Now I have a charge of 20$ of an app that i didn't even try. I don't recommend installing this app.

Amazing Geek
Brésil
1 jour d’utilisation de l’application
29 août 2022

The support I was given was amazing. I was able to chat with someone via zoom as I was confused about a few things. They helped me out a lot and helped me understand the way the system works. Thanks again for your help.

Darlin' Daisy Boutique
États-Unis
Environ une heure d’utilisation de l’application
Trackify X a répondu 30 août 2022

Hello, friends at Darlin' Daisy Boutique

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

17 novembre 2017

HORRIBLE APP DO NOT INSTALL IT. They will charge you even after canceling during the trial period and support is non-existent.

Virtualarsenal
États-Unis
Environ 13 heures d’utilisation de l’application
31 janvier 2023

Dylan was amazing and really nice helping me set everything up. He made it super easy and showed me exactly step by step how to set it up!

Dagmi Outdoors
États-Unis
31 minutes d’utilisation de l’application
Trackify X a répondu 1 février 2023

Hello to our friends at Dagmi Outdoors

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Dylan was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

16 avril 2021

This app automatically makes changes to your live theme as soon as it is installed without any notice or option to install in a dev theme. In our case, it completely wiped out our checkout.liquid file (Shopify Plus) making it impossible for customers to checkout. After reverting the code, just the action of opening the app broke it again. Please be extremely cautious if you want to try this app and work with a Shopify Expert to install and test on a dev environment first.

Pete's Paleo
États-Unis
Environ 5 heures d’utilisation de l’application
Trackify X a répondu 18 mai 2021

Hi, Pete's, Thanks for raising your concern. We worked hard to get this resolved for you. Please email us if there is anything else we can do to help you?

We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Let us know how else we can serve you? Thanks so much.

Tanveer & The TrackifyX Support Team

29 août 2022

Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.

Fc Sports
États-Unis
12 minutes d’utilisation de l’application
Trackify X a répondu 30 août 2022

Hello to our friends at Fc Sports

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

25 juillet 2019

Pathetic customer support. The app founder is also the one of the customer service executive even if he's online he'll not reply to your queries. Also very egoistic and blatantly refused to solve my problem told me that it is facebook problem

Vulkart
États-Unis
Environ 4 heures d’utilisation de l’application
Trackify X a répondu 27 juillet 2019

If you check the other reviews you'll notice that our customer service is usually getting the highest praises. Rarely users have such a bad attitude and are impatient with Facebook features that they won't take the time to learn how things work and rather blame the app or the support or whatever... We don't really have any further explanation or apology in this case. Just moving on and doing our best.

22 octobre 2018

I tried this app for a day and had trouble. Now my store is counting double conversions and my pixel wont fire correctly. DO NOT USE

tackle dream
États-Unis
15 minutes d’utilisation de l’application
5 septembre 2019

it will fuck up ur facebook pixel coding if u opt to switch out so then you will have to be forced to use them.

YENS GARDEN
Canada
11 minutes d’utilisation de l’application
Trackify X a répondu 5 septembre 2019

Hey Yens: We appreciate any reviews that are based on actual insights and trying the app within our free trial. We're showing that between your first install and uninstall you checked out the app for exactly 15 minutes. (https://www.screencast.com/t/5EYidm6kG1Hl)

We'll be happy to help you with any misunderstandings you may have about how to set up and use Trackify.

As a matter of fairness to our developers as well as current and future users, we ask that you kindly remove this review until you are in a position to provide a more educated opinion.

Trackify Support