전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 3월 11일

Great support, thank you to Tanmay!

das boep
독일
앱 사용 기간 2년 초과
답글 Trackify X개 2024년 3월 14일

Hi Das Boep,

Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!

2024년 2월 28일

Thank you Tanmay with your help. You are very kind and helpfull.

Funkygoods.nl
네덜란드
앱 사용 기간 대략 1개월
답글 Trackify X개 2024년 2월 29일

Greetings Funkygoods.nl,

It is great to hear that Tanmay was able to assist you with your Trackify app. Thanks for taking the time to leave this review and acknowledging his support!

The Support Team

2024년 2월 16일에 편집됨

Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)

F&D Oslo
네덜란드
앱 사용 기간 17일
답글 Trackify X개 2024년 2월 14일

Hello F&D Oslo,

We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz.

The Support Team

2024년 2월 27일

Super good support! They helped me - Tanmay very good communication!

CHARMÉ Lingerie
루마니아
앱 사용 기간 3개월
답글 Trackify X개 2024년 2월 29일

Hi there CHARME' Lingerie,

We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us.

The Support Team

2024년 2월 23일

Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.

Magnola
네덜란드
앱 사용 기간 9일
답글 Trackify X개 2024년 2월 26일

Hi there Magnola,

Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us!

The Support Team

2024년 2월 29일

Extremely helpful. Was able to answer all questions and fixed my problem

Solace Beauty
미국
앱 사용 기간 12일
답글 Trackify X개 2024년 3월 4일

Hi Solace Beauty,

Thank you for the nice review! We are always here to help out and we take great pride in the quality of service that our customer support team provides. Thanks again!

2024년 2월 22일

They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.

Enrico Eyewear
인도
앱 사용 기간 15일
답글 Trackify X개 2024년 2월 23일

Hi Enrico Eyewear,

We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.

2024년 3월 21일에 편집됨

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
네덜란드
앱 사용 기간 3개월
답글 Trackify X개 2023년 12월 21일

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

2024년 2월 29일

Tanmay helpt us really good. We understand everything and he has a lot of patiënts.

Koopjehier
네덜란드
앱 사용 기간 10일
답글 Trackify X개 2024년 3월 4일

Hi Koopjehier,

Thank you for the kind words! Tanmay is fantastic, we're very happy to hear that you had a great experience with our app and team.

2023년 12월 11일

This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.

Properkicks
미국
앱 사용 기간 2개월
답글 Trackify X개 2023년 12월 13일

Hello Properkicks,

We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.