Trackify Facebook Pixel,TikTok , 리뷰 762개
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This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks,
We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.
Hallo Vibes-Amsterdam,
Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Het spijt ons dat u een probleem heeft ondervonden en we zullen onze ontwikkelaars het probleem laten onderzoeken. Het is geweldig om te horen dat Tanmay je heeft kunnen helpen. Hartelijk dank voor je erkenning. Proost!
very patient and takes the time to explane everything. Tanmay
Hello MillBi,
Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again!
The Support Team
A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.
Hi Lou Amsterdam,
We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!
Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle,
We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.
The Support Team
Very good customer support!
Thank you Deepanjoy especially for your support!
Hi TopDeals23,
Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!
10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem
Greetings!
Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.
The Support Team
very fast and helpful, he solved my problems immidiately, thank you so much!
Hi ALLURA AMSTERDAM,
Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!
Tanmay heeft me geholpen. Ik ben zeer tevreden over de hulp. Bedankt.
Hallo ByGwenOnline,
Bedankt voor het erkennen van Tanmay! Hij is nieuw in ons team, maar is nu al een uitstekende bijdrager die altijd tot het uiterste gaat voor onze verkopers. Het is altijd heel fijn om positieve feedback te krijgen over onze teamleden. Nogmaals bedankt!
Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.
Hello ESJA Fashion,
We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.
The Support Team