리뷰 (892)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2023년 2월 17일

Great support! was able to get on a call the same day with no delay and was able to get everything setup. Highly recommend.

Overzelous.com
미국
앱 사용 기간 대략 1개월
답글 Trackify X개 2023년 2월 20일

Hello to our friends at Overzelous.com

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

2023년 5월 13일

Deepanjoy helped me set up everything on the backend, jumped on a zoom call with me, and helped me with everything including the events manager. Very helpful, very knowledgable, and I look forward to using this app now that I have it up and running. Thanks guys!

Caytive
미국
앱 사용 기간 대략 1개월
답글 Trackify X개 2023년 5월 15일

Hello to our friends at Caytive

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

2020년 2월 5일

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Veneno
멕시코
앱 사용 기간 대략 1개월
2019년 8월 20일

Probably the most advanced pixel app out there. Excellent support, super helpful and helps solve any issues and answer questions. Thanks guys!

Viral Deals Online
미국
앱 사용 기간 대략 1개월
2020년 5월 5일에 편집됨

Good customer service, they helped me resolve a small issue with my site and its all good. Highly recommended

ProPods
오스트레일리아
앱 사용 기간 대략 1개월
2022년 2월 21일

The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.

LNC HOME
미국
앱 사용 기간 거의 3년
답글 Trackify X개 2022년 2월 24일

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify.

I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for.

We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience?

With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Trackify Support Team

2022년 10월 30일

Best support out of any app i've ever tried on Shopify. Literally instant help. Give these guys a try!

Shopzarr
영국
앱 사용 기간 대략 1개월
답글 Trackify X개 2022년 11월 3일

Hello to our friends at Shopzarr

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

2021년 9월 30일

Helpful 100%, they're super kind helping how to do all the steps. Surely recommended for all the Facebook tracking

Vehoss® - Brand Italiano
이탈리아
앱 사용 기간 대략 1개월
답글 Trackify X개 2021년 10월 1일

Hello friends at Vehoss® - Brand Italiano

We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

2021년 2월 2일

There are a lot of apps to add many pixels.
BUT NO OTHER APP has the same support quality and functions.
You think you don't need more functions and youre fine with what you have ? You are so wrong, just have a look at what can Trackify do, and think again then ;) (Yes I'ma bit intense, but this is a real comment from a real guy being really happy with this app)

Homizee™
미국
앱 사용 기간 대략 1개월
답글 Trackify X개 2021년 2월 2일

Hello to our friends from Homizee™

Wow, thank you for leaving us this awesome review! We really appreciate it and we wish you and your store all the best on your e-commerce journey :-)

-Melissa & The Trackify Support Team

2021년 12월 7일

The costomer support is amazing. If you got any question just ask them. Highly recommended to any one who got trouble with the FB-Ads

Nyusekai
독일
앱 사용 기간 대략 1개월
답글 Trackify X개 2021년 12월 8일

Hello friends at Nyusekai

We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-)

-Tanu & The Trackify Support Team