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I just wanted to take a moment to thank Etienne for their excellent support. The assistant I worked with was incredibly helpful and responsive to my issue. They took the time to thoroughly explain the steps needed to resolve my concerns and provided clear instructions, making the process much easier for me.
Thanks to their help, I was able to get my Pixel properly set up and start tracking the "Purchase" event correctly on Facebook. I truly appreciate their dedication and quick assistance.
I highly recommend Trackify for anyone looking for a reliable tracking solution. The support team is fantastic, and they make sure to address any issues promptly
10/10 Customer Service
I had an exceptional experience with Trackify. The team went above and beyond to ensure everything was resolved seamlessly. Their attention to detail, responsiveness, and willingness to assist made the entire process smooth. Can’t wait for the pixels to start kicking in! Highly recommend!
Hi Chalk Gazelle Boutique,
Thank you for sharing your experience! We’re glad to hear that our team ensured everything was resolved seamlessly.
Thanks for trusting Trackify and for your recommendation!
Great support team ! They are really reactive and very efficient ! They help you with whatever you need. For me it's perfect to have a helpful client service as a beginner in Shopify. This app was recommended to me by e-commerce experts, now i understand why.
Great app and service. My Pixel didn't track properly all the time, I noticed a huge difference on the first day of using the app. I also received help when I asked about problems. I am very satisfied!
Thanks for the feedback! We are happy our support team was able to resolve your issue quickly.
⭐⭐⭐⭐⭐ Outstanding Customer Service!
I had an amazing experience with their customer support! They were incredibly responsive, friendly, and went above and beyond to help me with my issue.
Thank you for your incredible review! We are happy to know our support team gave you a 5-star experience. :)
Quiero hacer esta reseña en español para que otros administradores de negocio que hablen español se animen a usar esta aplicación que es excelente, configuración sencilla, increíble atención al cliente y definitivamente las ventas desde el día 1 se ven impactadas por el cambio.
We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!
Hii Junelli,
Thank you for being a long-time user of Trackify and for sharing your experience! We're glad to hear that Tanmay was super responsive and helped resolve the issue with your tracking setup.
We truly appreciate your trust and support over the years. Thank you!
Excellent app!
What impressed me most, besides the features, was the support: always fast, attentive and ready to answer any questions.
Thanks to the entire team for the opportunity to use such an efficient and well-developed app!
Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help.
Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys
Hi oz supplyz,
Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us!
We appreciate your support!
I had an emergency and the Trackify support guy was of great help
Hi Drich,
Thank you for your feedback! We’re glad our support team was able to assist you during your emergency.
Thanks for trusting Trackify!