Trackify Facebook Pixel,TikTok , 773 vurderinger
Raffiner
-
Etter vurdering
We are using the app for 14 months now and its without a doubt, the most significant tool we have, If you are serious about your business It's a tool that you must have, beyond that the support is just great and you get a great added value from the advice given to you by Thomas and its Team.
For us, there is a winning combination here - We strongly recommend.
Ron
I had an issue with my pixel connection and as soon as I got in touch with Trackify they helped solve the problem. My customer service agent was Deepanjoy and he helped me right away and did troubleshooting to ensure everything was running right. Best customer service experience so far!
Hello to our friends at Rejuvael
Thanks for sharing your review with us and the community. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
I need to update my initially positive review. Everything started amazing. Great setup support to lure us in. We set this up in 4 of our stores. But then just days later, the tracking broke completely. No conversions tracked, tracking was completely off. We couldn't fix it and had to turn off our ads. We reached out to support with an urgent request, our messages were read, but no one replied. Eventually, they did with a day delay promised to fix it, which never happened. Deleting this app now after 3 days of no support fixing the issue.
Hello! Thanks for leaving us a message with your concern.
We understand the frustration and annoyance you have gone through when the team has not reached out to you on time.
We are so sorry about what happened here ( It is not normal with our app.)
The team has worked hard to get this resolved for you.
At the same time, I want to clarify Tanmay was especially working on your stores for solving all the issues. There might be just a delay in telling you the same. But we apologize for not giving you information on the time.
We really want to treat all our customers well and wanted to solve their issues as fast as possible.
If you think and feel that team has helped you in resolving your issues. I would request you to stay with us and we promise to offer you an A+ Service.
-Tanu & The Trackify Support Team
-----------------------------Original reply-----------
Hello friends at Inner Wisdom Store
Thank you for leaving us this amazing review! We appreciate the kudos! We will definitely extend your gratitude to our support team :-) We wish you great success!
-Melissa & The Trackify Support Team
I like the app and the support, I got this tech guy name Tanmay he was able to connect with me over zoom and started to work on some issues I had with my pixel at my store, he was very helpful and we solved the problem, thanks again.
Hello friends at Shopdailys.com
We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!
-Tanu & The Trackify Support Team
So far, it's a great experience. I feel its working properly as per my requirements. After the ios update, i think it is one of the best app to use and send offline/server-side events.
Their support team is great, fast and very responsive.
Hello friends at Rivo Studio
Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!
-Tanu & The Trackify Support Team
I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much
Hello there ZYMAD,
We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!
The Trackify X Facebook Pixel support team
Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too
Hi there Hannah and Henry UK,
We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything!
The Support Team
THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!
Hello friends at Kekoo Store
We are happy the app has helped you so much! Thank you for your kind words :-) All the best!
-Melissa & The Trackify Support Team
Best app for tracking and facebook pixel setup! super helpful team and very fast at responding to any issues!
Hello to our friends at JK Attire
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
They contacted me over the voice call and answer all my questions. Good Customer Service ! Highly recommend!