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Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!
Tanmay did an amazing job and helped me out with my problem.
Hi Minimee,
Thank you for your feedback! We're glad to hear that our team member Tanmay did an amazing job helping you out with your problem. Providing excellent customer support is very important to us.
Thank you for being a valued user!
The service from mister Tanmay is very good and thank you very much.
Hi jellowshops,
Thank you for taking the time to leave a review! We're pleased to hear that you had a very good experience with Tanmay. Providing excellent service is our top priority, and your appreciation means a lot to us. Thanks again for sharing!
This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!
Hello friends at My Shinies
We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-)
-Melissa & The Trackify Support Team
Great support, thank you to Tanmay!
Hi Das Boep,
Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!
very good guidance, recommended, helped by tanmay :)
Hi alfalina,
Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!
everyone with shopify should use this app. it is feature rich and super powerful. their install process is awesome with detailed helpfiles, a lot of youtube videos and support pages. I had a couple of issues when I installed it but these were dealt with quickly and professionally with an awesome person on support. Pleasure to deal with. 5 stars all the way from me.
This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart.
Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him.
But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation.
The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale.
Thank you so much!!!!!!
Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!
Hello friends at Trivae
Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-)
-Melissa & The Trackify Support Team
We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.
Hello to our friends at GoodVibes Heaven
Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Trackify Support Team