Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
19. april 2024

Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.

Gallery Wall Displays
USA
1 dag bruker appen
Trackify X svarte 23. april 2024

Hi Gallery Wall Displays,

Thanks for your feedback! Tanmay is a great team member and we're glad to see he's providing support following our core values: high quality customer service and going above and beyond to fulfill our customers' needs. Thanks again for sharing this kind words!

Redigert 21. mars 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Nederland
3 måneder bruker appen
Trackify X svarte 21. desember 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

22. april 2024

very good guidance, recommended, helped by tanmay :)

alfalina
Nederland
5 dager bruker appen
Trackify X svarte 23. april 2024

Hi alfalina,

Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!

8. april 2024

Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.

vibes-amsterdam
Nederland
4 dager bruker appen
Trackify X svarte 10. april 2024

Hallo Vibes-Amsterdam,

Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Het spijt ons dat u een probleem heeft ondervonden en we zullen onze ontwikkelaars het probleem laten onderzoeken. Het is geweldig om te horen dat Tanmay je heeft kunnen helpen. Hartelijk dank voor je erkenning. Proost!

19. februar 2024

very patient and takes the time to explane everything. Tanmay

MillBi
Nederland
3 dager bruker appen
Trackify X svarte 23. februar 2024

Hello MillBi,
Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again!

The Support Team

11. desember 2023

This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.

Properkicks
USA
2 måneder bruker appen
Trackify X svarte 13. desember 2023

Hello Properkicks,

We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.

28. november 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

ESJA Fashion
Nederland
5 måneder bruker appen
Trackify X svarte 1. desember 2023

Hello ESJA Fashion,

We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.

The Support Team

19. desember 2023

A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.

By Lou Amsterdam
Nederland
3 måneder bruker appen
Trackify X svarte 21. desember 2023

Hi Lou Amsterdam,

We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!

26. mars 2024

Tanmay heeft me geholpen. Ik ben zeer tevreden over de hulp. Bedankt.

ByGwenOnline
Nederland
4 dager bruker appen
Trackify X svarte 28. mars 2024

Hallo ByGwenOnline,

Bedankt voor het erkennen van Tanmay! Hij is nieuw in ons team, maar is nu al een uitstekende bijdrager die altijd tot het uiterste gaat voor onze verkopers. Het is altijd heel fijn om positieve feedback te krijgen over onze teamleden. Nogmaals bedankt!

15. desember 2023

Very good customer support!

Thank you Deepanjoy especially for your support!

TopDeals24
Tyskland
Rundt 2 måneder bruker appen
Trackify X svarte 18. desember 2023

Hi TopDeals23,

Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!