Omtaler (908)
Raffiner
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Etter vurdering
I just wanted to take a moment to thank Etienne for their excellent support. The assistant I worked with was incredibly helpful and responsive to my issue. They took the time to thoroughly explain the steps needed to resolve my concerns and provided clear instructions, making the process much easier for me.
Thanks to their help, I was able to get my Pixel properly set up and start tracking the "Purchase" event correctly on Facebook. I truly appreciate their dedication and quick assistance.
I highly recommend Trackify for anyone looking for a reliable tracking solution. The support team is fantastic, and they make sure to address any issues promptly
Great support team ! They are really reactive and very efficient ! They help you with whatever you need. For me it's perfect to have a helpful client service as a beginner in Shopify. This app was recommended to me by e-commerce experts, now i understand why.
10/10 Customer Service
I had an exceptional experience with Trackify. The team went above and beyond to ensure everything was resolved seamlessly. Their attention to detail, responsiveness, and willingness to assist made the entire process smooth. Can’t wait for the pixels to start kicking in! Highly recommend!
Hi Chalk Gazelle Boutique,
Thank you for sharing your experience! We’re glad to hear that our team ensured everything was resolved seamlessly.
Thanks for trusting Trackify and for your recommendation!
We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!
Hii Junelli,
Thank you for being a long-time user of Trackify and for sharing your experience! We're glad to hear that Tanmay was super responsive and helped resolve the issue with your tracking setup.
We truly appreciate your trust and support over the years. Thank you!
Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help.
Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys
Hi oz supplyz,
Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us!
We appreciate your support!
⭐⭐⭐⭐⭐ Outstanding Customer Service!
I had an amazing experience with their customer support! They were incredibly responsive, friendly, and went above and beyond to help me with my issue.
Thank you for your incredible review! We are happy to know our support team gave you a 5-star experience. :)
I had an emergency and the Trackify support guy was of great help
Hi Drich,
Thank you for your feedback! We’re glad our support team was able to assist you during your emergency.
Thanks for trusting Trackify!
I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.
Hi Splnd,
Thank you for sharing your experience! We're thrilled to hear that Tanmay was able to resolve your tracking issue promptly.
We appreciate your support!
Tanmay, He jumped on a call in about 30 seconds after i asked for help. Took him 2min to pinpoint the problem and fixed it. Everybody is happy when customer service is 5 stars. Thanks!
cheers
Hi Crafts and Faith,
Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you quickly and efficiently. His prompt support is definitely something we take pride in.
We truly appreciate your support and recommendation!
Thanks to Tanmay, he assisted on checking if everything was setup in a correct way. and until now everything seems smooth process and I'm just starting to use Trackify which seems to be really good app on server side tracking. Thanks Tanmay.
Hi rorielle-store,
Thank you for sharing your experience! We’re glad Tanmay could assist in ensuring everything was set up correctly. It’s great to hear your initial experience with Trackify has been smooth.
Thanks for choosing our app!