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Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!
Hi there Blastshop,
We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!
The Support Team
Tanmay has helped me tremendously! Super friendly and helpful!
Great product!
Hi BLÅ Amsterdam,
We’re thrilled to hear that Tanmay was able to provide you with great support and that you're happy with our product! Thank you for taking the time to share your experience with us!
Un grand merci à Tanmay de Trackify pour son professionnalisme et son efficacité. Il a résolu mon problème rapidement, avec beaucoup de courtoisie. Service client au top !
Bonjour Auza Capitol,
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que notre collègue Tanmay vous a aidé à résoudre votre problème rapidement et avec courtoisie. Offrir un service client de qualité est une de nos priorités.
Merci d'être un utilisateur apprécié !
Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.
Hi Gallery Wall Displays,
Thanks for your feedback! Tanmay is a great team member and we're glad to see he's providing support following our core values: high quality customer service and going above and beyond to fulfill our customers' needs. Thanks again for sharing this kind words!
they have good support , "Tanmay'' stayed with me in a zoom chat and helped me a lot to fix my problem . I really I appreciate everything .
Hi macppl,
We appreciate you acknowledging our support resources. It is great that Tanmay was able to get on a zoom chat with you and help you fix what you needed help with. We are here to help if you need anything.
The Support Team
very good guidance, recommended, helped by tanmay :)
Hi alfalina,
Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!
thank you, guys, for the support, tanmay was fantastic in solving my problem
Hi LeLightGo,
Thanks for sharing your feedback! We're thrilled to see Tanmay assisted you and solved the issue. Thanks again for your kind words!
Great. Customer service is great, easy to reach and always ready to help.
Greetings powerzona,
It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.
The Support Team
Merci à Tanmay. Il m'a aider et c'était très efficace !
Bonjour Nuplix,
Merci pour votre retour ! Nous sommes ravis que Tanmay ait pu vous aider efficacement. Offrir un service de qualité est une priorité pour nous.
Merci pour votre confiance !
very patient and takes the time to explane everything. Tanmay
Hello MillBi,
Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again!
The Support Team