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So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.
Hi Metal Decor 4U,
Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.
We appreciate your support!
Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended
Hi DisagrEE,
Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided.
We appreciate your recommendation!
I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)
Hi 1902krdy,
Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact.
We appreciate your support! 😊
Really nice support. Thank you!
Hi Suzitee Store,
Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us.
We appreciate your support!
We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!
Hi TiCAA,
Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation!
If you need any further assistance, feel free to reach out. Thanks again!
Tanmay is an extremely polite and understanding person.
I'm loving the app and it has given me what I need: data to improve my sales!
It's the perfect tool to integrate Face/Meta and Pixel/API.
Once again, congratulations on Tanmay's outstanding service.
Hi UseEcoArte,
Thank you for your review! We're thrilled to hear that you're enjoying the app and finding it useful for improving your sales with data. We're glad our team member Tanmay provided outstanding support. Providing excellent customer service is a priority for us.
Thanks for your trust in our app!
Tanmay was extremely helpful with occurring questions. Thank you so much for your help!
Hi flexsmart,
Thank you for your feedback! We're glad to hear that our team member Tanmay was able to assist you with your questions. Providing helpful and timely support is key for us.
We appreciate your support!
I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)
Hi e-shopyland,
Thank you for your feedback! We're glad to hear that our support team, especially Tanmay and Etienne, provided you with reactive and efficient assistance. It's great to know that we exceeded your expectations.
We appreciate your support!
Good application, and attentive customer service.
Very easy installation of the pixel
Hi My Cosy Valley,
Thank you for your feedback! We’re glad to hear that you found the application useful and our customer service attentive. It’s great to know that the pixel installation was easy for you.
We appreciate your support!
have been using this app for like 3-4 years. today we have issue with new shopify checkout and Tanmay quickly set up a call to resolve it. Thank you!
Hi BABYHOKI STORE,
Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.
Thanks for your continued support!