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Really good support, helping fast and understanding the situation
Hello there Bordel-demiaou,
We are so glad you took the time to give us this review. We take pride in having great, quick support and it is even better that you reached out to us! Trackify X Facebook Pixel looks great for your store.
Stephanie & The Customer Support Team
Very nice and friendly support Got everything set up threw zoom within 10 minutes. There is no better support out there
Hello to our friends at Anteen
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Trackify Support Team
wonderful support team, I had a simple question about the app, they invite me to zoom call to answer all my questions, and the good thing is they checked everything before hanging up. thank you very much guys appreciate it!
Hello to our friends at Smya
Thank you for this glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Trackify Support Team
everyone with shopify should use this app. it is feature rich and super powerful. their install process is awesome with detailed helpfiles, a lot of youtube videos and support pages. I had a couple of issues when I installed it but these were dealt with quickly and professionally with an awesome person on support. Pleasure to deal with. 5 stars all the way from me.
I was helped by Deepanjoy . He helped me very good and fast and make sure everything is working fine through a zoom call
Hello to our friends at Byzella
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart.
Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him.
But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation.
The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale.
Thank you so much!!!!!!
Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!
Hello friends at Trivae
Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-)
-Melissa & The Trackify Support Team
We were having issues tracking Facebook due to domains being locked up on FB on an old account and FB did not help us. Trackify was the answer. It allows us to track our Facebook ads and what exactly happens on our Shopify site. I highly recommend it. Also, we needed to make sure we had it set up right, Trackify set up a zoom call and we were fully optimized within 24 hours of downloading the app. Great work!
Hello to our friends at Malo'o Racks
Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Trackify Support Team
Amazing app to track your pixel, way better than the normal facebook pixel.
Their supportteam is very accurate, they help you understand and are very fast.
I'm glad I am using this as a pixel tracker instead and I am thankfull that they help me out whenever I need them!
Hello Bikini Bay
Thanks for the outstanding review. We're so delighted to hear that our support team was able to assist you with your Trackify Pixel tracker! We wish you and your store a great success!
Tanu & The Trackify Support Team
Amazing app, get it now for your store and stop missing out on data
Hi Core Authority,
Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.
The Trackify Support Team